Karting Technician

Silverstone; Silverstone; On-site; GBP 25,000 - 35,000; Full time

Job summary

Silverstone is seeking an Assistant Karting Manager to support the operational running of Kart Silverstone, a leading karting destination. You will work closely with the Lead Technician to maintain the karts and ensure exceptional customer experiences.

Ideal candidates possess extraordinary communication skills, a passion for service, and basic mechanical knowledge. This dynamic role requires flexibility, with duties spanning both indoor and outdoor environments. Join us in delivering memorable karting experiences!

Qualifications

• Passion for creating extraordinary customer experiences.
• Knowledge of industry trends and operational best practices.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Assist Lead Technician with workshop operations and kart maintenance.
• Maintain customer service excellence and address concerns promptly.
• Conduct regular inspections of karts and workshop equipment.

Skills

Exceptional customer service skills

Outstanding communication

Problem-solving skills

Basic mechanical aptitude

Job description

Introduction

Are you ready to step into the fast lane and take charge of one of the most exhilarating karting experiences in the world? We are seeking an innovative and driven Assistant Karting Manager to help lead Kart Silverstone, a world-class facility at one of the most prestigious motorsport venues on the planet. This is a rare opportunity to play a pivotal role in shaping the future of leisure and motorsport as we build on our vision to become a dynamic, year‑round destination.

Application Deadline: 20 March 2026

Department: Karting

Location: Silverstone

Facility Overview

At the heart of Kart Silverstone is a spectacular 1.4 km FIA‑CIK circuit, multiple Arrive & Drive configurations, and an iconic two‑storey facility complete with a stylish restaurant, roof terrace, customer‑focused reception, briefing rooms and workshop. If you’re passionate about delivering exceptional customer experiences, growing a business and leading high‑performing teams, this is the role for you.

As the Kart Silverstone Technician you will assist the Lead Technician with the running of the workshop and maintenance of the kart fleets.

Key Relationships

• Karting Manager
• Assistant Karting Manager
• Workshop Team
• FOH Team
• Catering Team
• Kart Operations Team
• Drive Team
• Admin Team
• Instructors

• Head of Leisure
• Health and Safety Team
• External Suppliers

Key Responsibilities

Operational Management

• Assist the Lead Technician in the opening phase, establishing all workshop operational standards.
• Contribute to workshop related activity in accordance with company housekeeping standards and Health and Safety at Work standards.
• Contribute to workshop daily operations, ensuring optimal kart utilisation, flawless execution of events and a seamless customer journey.
• Ensure all karts, tracks and equipment are maintained to the highest standard.
• As instructed manage kart performance parity, safety and availability, working with the Kart Silverstone operations team.
• Be fully proficient in all Silverstone Karting systems, including booking, timing, etc.
• Take on ad hoc tasks as required by the Senior Technician.
• Oversee the fuelling operation, working in collaboration with the operations teams.

Customer Experience

• Assist with the delivery of unforgettable experiences from a technical perspective.
• Maintain exceptional kart maintenance standards, addressing customer concerns swiftly and professionally.

Team Leadership

• Champion department collaboration and communication to ensure seamless delivery of operations.
• Partake in training initiatives, ensuring you excel in kart maintenance, safety protocols and kart handling.

Safety and Sustainability

• Conduct regular inspections of the karts and workshop equipment.
• Adhere to safety protocols, collaborating with regulatory bodies and internal teams to adhere to rigorous industry standards and best practices.

Financial Management

• Manage consumable usage.
• Identify cost saving opportunities and present to the Karting Manager.

Skills, Knowledge and Expertise

• Exceptional customer service skills, with a passion for creating extraordinary experiences.
• Outstanding communication and problem-solving skills, thriving in high‑pressure environments.
• Knowledge of industry trends, health and safety regulations and operational best practices.
• Basic mechanical aptitude and skills.

Work Environment

• Dynamic, fast‑paced, and hands‑on, with both indoor and outdoor activities.
• Flexibility to work weekends, evenings and holidays as needed – we operate 364 days a year.

Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.