Junior Spa Therapist

Brend Hotel Group; Sidmouth; In loco; GBP 16.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

Share of staff tips monthly

Training & progression opportunities

10% discount Brend Collection

Discounted hotel stays BrendCollection

Hospitality Rewards discounts

Employee Assistance Program (mental/fi

Descrizione del lavoro

Brend Collection is recruiting a Junior Spa Therapist for The Victoria Hotel. You will perform beauty and spa treatments, manage reception shifts and help maintain spa cleanliness, with shifts 9am–7:30pm four days over seven, including weekends.

Applicants should have NVQ Level 3 in Beauty Therapy; previous spa experience is welcome but not essential. Excellent interpersonal skills and a customer-focused mindset are essential for success in this fast-paced team.

Competenze

• NVQ Level 3 in Beauty Therapy.
• Previous Spa experience is preferred but not essential.
• Flexibility to work weekends and Bank Holidays.
• Exceptional attention to detail.
• A proactive team player who learns quickly.
• Excellent communication skills.
• Positive and friendly demeanor with colleagues and guests.
• Ability to prioritise tasks and manage workload.
• Ability to work in a fast-paced environment.
• Commitment to delivering superior customer service.
• High standard of personal presentation.
• Confident, professional and welcoming personality.
• Physically fit.

Mansioni

• Carry out a range of beauty and spa treatments in line with standards.
• Upsell products and services.
• Work on-line booking system and handle admin while protecting guest confidentiality (GDPR).
• Maintain cleanliness, hygiene and professional presentation of the Spa.
• Interact and communicate effectively with spa guests, hotel guests and team members.

Conoscenze

Interpersonal skills

Team player

Customer service oriented

Formazione

NVQ Level 3 in Beauty Therapy

Descrizione del lavoro

• Share of staff tips that are given out monthly
• Training & progression opportunities
• 10% discount at any Brend Collection establishment
• Discounted hotel stays at any Brend Collection establishment
• Access to Hospitality Rewards, which include 100s of discounts, from Boots to Asda.
• Access to Hospitality Action Employee Assistance Program, which includes support around mental health, financial difficulties, addiction & more.

What will I be doing?

As a Junior Spa Therapist at The Victoria Hotel, you will carry out a range of spa and beauty treatments, run Reception shifts and help to maintain the highest levels of cleanliness within our Spa. Our guests should feel special at each visit and leave relaxed and rejuvenated. This is an exciting opportunity for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel and spa team renowned for their approach and delivery of unparalleled service.

Your working week will be four days over seven to include weekends, 9am to 7.30pm

• Carrying out a range of beauty and spa treatments, whilst ensuring all treatments conform to Company and industry standards/legislation
• Upselling products and services
• Working an on-line booking system and carrying out associated administrative duties whilst ensuring that guest confidentiality and GDPR regulations are adhered to at all times.
• Maintaining the highest standards of cleanliness, hygiene and professional presentation.
• Interaction and effective communication with all Spa Guests, Hotel Guests, Spa Team Members and the Victoria Hotel Team

What are we looking for?

To successfully fill this role as Junior Spa Therapist at The Victoria Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

• NVQ Level 3 in Beauty Therapy
• Previous experience in a similar Spa preferable, but not essential
• Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
• Exceptional attention to detail
• A team player who is an avid and adaptable learner
• Exceptional interpersonal and communication skills
• Positive and friendly attitude to your colleagues, superiors and guests
• Ability to prioritise tasks and be able to organise your workload
• Ability to work in a fast-paced environment
• Commitment to delivering superior levels of customer service
• A high standard of personal presentation
• Confident, professional and welcoming personality
• Physically fit

What is it like to work for Brend Collection?

Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence, and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And our amazing Team Members are at the heart of it all!

To successfully fill this role as Junior Spa Therapist at The Victoria Hotel, you should maintain the attitude, behaviours, skills, and values that follow:

• NVQ Level 3 in Beauty Therapy
• Previous experience in a similar Spa preferable, but not essential
• Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
• Exceptional attention to detail
• A team player who is an avid and adaptable learner
• Exceptional interpersonal and communication skills
• Positive and friendly attitude to your colleagues, superiors and guests
• Ability to prioritise tasks and be able to organise your workload
• Ability to work in a fast-paced environment
• Commitment to delivering superior levels of customer service
• A high standard of personal presentation
• Confident, professional and welcoming personality
• Physically fit