Junior Solutions Engineer

V-Nova Ltd.; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

V-Nova Ltd. is seeking a Junior Solutions Engineer - Pre-Sales to support the sales process by understanding customer needs, evaluating our solutions, and helping with demonstrations and PoCs.

You will work alongside experienced Solutions Engineers on projects spanning video and image workflows across streaming, broadcasting, cloud, GPU and AI technologies. You will gain practical technical skills and grow into a trusted adviser through mentoring, hands-on testing, and increased responsibility

Qualifications

• Ideally 1–3 years of experience in technical support or a similar technical role.
• Strong ability to explain technical ideas clearly and listen actively.
• Exposure to video or imaging, cloud, GPUs, XR, AI/ML, networking or SaaS helps.
• Willingness to learn and collaborate with engineering and product teams.

Responsibilities

• Join customer discussions to understand needs and evaluation goals.
• Help shape practical solutions and integration approaches with experienced engineers.
• Assist in preparing demonstrations and presenting to customers.
• Support PoCs and technical trials; record results and explain findings.
• Assist with system configuration, integration and troubleshooting under guidance.
• Share customer feedback and technical findings with engineering and product teams.
• Grow knowledge across technologies and customer workflows; own agreed tasks.

Skills

Customer-facing

Communication skills

Technical curiosity

Learning mindset

Job description

Overview

Enjoy working with technology and explaining it to others? Build a career in Solutions Engineering at V-Nova, supporting projects with major organisations and technology partners across the industries we serve. As a Junior Solutions Engineer - Pre-Sales, you'll help customers understand, evaluate and integrate our solutions, working alongside experienced Solutions Engineers. Projects span video and image workflows—from streaming and broadcast to immersive/VR applications- alongside cloud, GPU and emerging AI technologies. You'll contribute to customer discussions, demonstrations, proof-of-concepts (PoCs) and hands-on testing. Extended evaluations give you time to build technical knowledge and ongoing customer relationships. This is a customer-facing technical role supporting the sales process, rather than a software development role. You'll learn through practical work, with mentoring and increasing responsibility as your skills and confidence grow.

Responsibilities

What You'll Be Doing

• Join customer discussions to understand their needs and evaluation goals.
• Help shape practical solutions and integration approaches with experienced Solutions Engineers.
• Help prepare demonstrations and build confidence presenting to customers.
• Support PoCs and technical trials; record results and help explain the findings.
• Support system configuration, integration and troubleshooting, with guidance from experienced colleagues.
• Share customer feedback and technical findings with engineering and product teams.
• Build your knowledge across our varied technologies and customer workflows.
• Own agreed tasks and customer follow-ups, and share what you learn.

What You'll Gain

• Exposure to projects with major organisations and technology partners, working alongside experienced Solutions Engineers.
• Mentoring, structured learning and opportunities to practise customer discussions, demonstrations and presentations.
• Practical technical skills and an understanding of how solutions meet customer needs.
• Experience collaborating with engineering, product and commercial teams.
• Support to grow into a more independent Solutions Engineer, with responsibility increasing as you develop your skills, confidence and readiness to lead customer discussions and technical evaluations.

Qualifications

About YouYou're interested in a customer-facing technical career and enjoy explaining technology as well as working with it. You're curious, willing to learn and keen to help customers solve practical problems. You'll likely have:

• Ideally, you'll bring around 1-3 years of relevant experience in technical support or another technical role, such as integration, systems engineering or solutions engineering. We also welcome candidates who demonstrate practical technical ability through placements, academic or personal projects, alongside strong communication skills and a willingness to learn. Previous pre-sales experience is not essential.
• Clear communication: you can explain technical ideas, listen carefully and ask useful questions. Customer or partner experience is welcome, but enthusiasm and aptitude matter.
• A practical technical foundation, with exposure to areas such as video or imaging, cloud, GPUs, XR, AI/ML, networking or SaaS. You don't need experience across all these areas; technical curiosity and the ability to learn matter more than specialist knowledge.
• A proactive, collaborative approach: investigate problems, ask for guidance when needed and follow through on agreed tasks.

If you enjoy explaining technology as much as working with it, and want to grow into a trusted technical adviser helping customers apply V-Nova's solutions across these varied environments, we'd like to hear from you.