Junior Salesforce Administrator

Cooper Parry; Derby; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexible approach to work

Holiday entitlement

Enhanced parental leave

Enhanced pension

No dress code

Wellbeing offering

Volunteering opportunities

Cooper Parry social/sports clubs

Job summary

Cooper Parry in Derby is seeking a Junior Salesforce Administrator to support ongoing configuration, maintenance and improvement of our Salesforce platform. You’ll manage day-to-day requests, support users, configure changes and contribute to continuous improvement under guidance from Architects and senior team members.

You’ll work with stakeholders to understand requirements, deliver safe and well-tested Salesforce changes, and help drive adoption and governance across the platform.

Qualifications

• Handled business-as-usual Salesforce administration activities.
• Strong understanding of Salesforce configuration and administration.
• Experience managing users, permissions, roles, profiles and permission sets.
• Experience building and maintaining Salesforce Flows.
• Good understanding of Salesforce data model, objects, fields and relationships.
• Ability to create reports and dashboards for business users.
• Good understanding of data quality, imports, exports and bulk updates.
• Experience supporting users and resolving Salesforce issues.
• Familiarity with change management and deployment processes.
• Able to gather requirements and convert them into practical Salesforce configuration.
• Proven ability to take ownership of issues through to resolution.
• Understanding governance, documentation and controlled change.

Responsibilities

• Manage Salesforce configuration changes, including fields, page layouts, record types, permissions, flows and validation rules.
• Support users with Salesforce queries, issues and requests.
• Maintain user access, roles, profiles and permission sets.
• Build and maintain reports, dashboards and list views.
• Support data quality activities, including duplicate management, data updates and data clean-up.
• Work with stakeholders to understand requirements and propose Salesforce solutions.
• Support testing of Salesforce changes, including test scenarios and validation.
• Assist with release activities, change control and deployment preparation.
• Document configuration changes, support processes and user guidance.
• Monitor platform usage and identify opportunities for improvement.
• Collaborate with Developers, Architects and Business Analysts on project delivery.

Skills

Salesforce administration

Stakeholder management

Reports & dashboards

Data quality

Testing

Change management

Problem solving

Education

Salesforce Administrator certification

Platform App Builder certification

Tools

Salesforce Flows

Salesforce Data Loader

DevOps tooling

Sandbox management

Job description

About the role...

Are you a problem-solver who can proactively identify improvements?

Are you organised and detail focused, able to manage competing priorities and work with business users at various levels?

We are looking for a Junior Salesforce Administrator to support the ongoing configuration, maintenance and improvement of our Salesforce platform.

This role is suited to someone with solid Salesforce administration experience who can manage day-to-day platform requests, support users, configure changes and contribute to continuous improvement. The successful candidate will be confident working with stakeholders, understanding business needs and delivering safe, well-tested Salesforce changes.

This is not an entry-level role. We are looking for someone who can work independently on standard administration tasks and contribute to larger change initiatives with guidance from Architects and senior members of the team.

You’ll be getting involved with a range of tasks and responsibilities, including;

• Managing Salesforce configuration changes, including fields, page layouts, record types, permissions, flows and validation rules


• Supporting users with Salesforce queries, issues and requests


• Maintaining user access, roles, profiles, permission sets, public groups and queues


• Building and maintaining reports, dashboards and list views


• Supporting data quality activities, including duplicate management, data updates and data clean-up


• Working with business stakeholders to understand requirements and propose appropriate Salesforce solutions


• Supporting testing of Salesforce changes, including preparation of test scenarios and validation of outcomes


• Assisting with release activities, change control and deployment preparation


• Documenting configuration changes, support processes and user guidance


• Monitoring platform usage and identifying opportunities for improvement


• Working closely with Developers, Architects and Business Analysts on project delivery

About you...

At Cooper Parry, we’re in it together. All we ask of our people is that they play all in. You’ll continuously strive to keep learning – whether you’re a trainee or a Partner – and you’ll be brave, stepping out of your comfort zone to tackle new challenges. Above all, be nice. A simple notion, but an irreplaceable part of what makes CP, CP.

In addition to those core values, as a Junior Salesforce Administrator you should also have;

• Handled ‘business as usual (BAU)’ Salesforce administration activities


• Strong understanding of Salesforce configuration and administration


• Experience managing users, permissions, roles, profiles and permission sets


• Experience building and maintaining Salesforce Flows


• Good understanding of Salesforce data model, objects, fields and relationships


• Ability to create reports and dashboards for business users


• Good understanding of data quality, imports, exports and bulk updates


• Experience supporting users and resolving Salesforce issues


• Familiarity with change management and deployment processes


• Able to gather requirements and convert them into practical Salesforce configuration


• Proven ability to take ownership of issues through to resolution


• Understanding of the importance of governance, documentation and controlled change.

It would also be handy (but not essential) to have;

• Salesforce Administrator certification


• Platform App Builder certification


• Experience with Sales Cloud, Service Cloud, Experience Cloud or Financial Services Cloud


• Experience with Certinia, Data Loader, DevOps tooling or sandbox management


• Awareness of integrations and how Salesforce connects with other business systems

About us...

We’ve been dubbed ‘the rebels of accountancy’. We’re straight-talking. Never afraid to share our opinions. We put people and relationships before products and services, and deliver a streamlined, client-focused service – free from unnecessary red tape.

Check out our recent achievements:

• Best Companies’No.1 Accountancy Firm & No.30 Best Large Companyto Work For in the UK


• BecameB CorpCertifiedin 2023 and we’re still the UK’s largest accountancy B Corp, measuring and improving our impact beyond business for a brighter tomorrow


• Achieved 5 awards at theInspiring Workplace Awardsin 2025: winner in the Large Business category and best in class for inspiring People & Culture, Wellbeing, Inclusion and Employee Experience

What's in it for you?

Our people are the beating heart of our culture. We know that if you love working here, and you’re given the trust and autonomy to work in a way that best suits you, you’ll produce amazing results.

That’s why we offer things like:

• A flexible approach to work - balancing working from home, in office or with clients


• A generous holiday entitlement


• An enhanced parental leave policy


• An enhanced pension scheme


• No dress code – just “wear something!”


• A multi-award-winning wellbeing offering to support your physical, mental, spiritual, and financial health


• Volunteering opportunities to work closer with local communities and charities


• Cooper Parry social/sports clubs

Feeling supported and welcomed is such a big part of bringing your whole self to work. As an equal opportunities employer, we’ll work with you to ensure you have everything you need to develop your skills and achieve your best.

Get in touch if you have any questions about our commitment to Diversity & Inclusion or about accessibility/accommodations during your application process.