Junior Sales Administrator

Evolution Security; City of Edinburgh; Presencial; GBP 20 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

25 days annual leave

Company pension scheme

2 private health insurances

Wellbeing and health screening

Employee assistance programme

Life Assurance (4x salary)

Resumo da oferta

Evolution Security in Edinburgh is seeking a Junior Sales Administrator to provide administrative support to the Sales Team, handle customer enquiries, prepare quotations, and ensure smooth order progression.

You will manage customer records in the CRM, track opportunities, liaise with customers and suppliers, process orders, and assist with tender submissions and reports. The role offers a supportive employee-owned environment with generous benefits.

Qualificações

• Previous administrative experience or experience in a customer-focused environment.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Ability to prioritise workloads and meet deadlines.
• Professional and positive attitude.
• Strong customer service skills.
• Ability to work effectively both independently and as part of a team.

Responsabilidades

• Provide administrative support to the Sales Team and wider business.
• Process incoming sales enquiries via telephone, email, and online channels.
• Prepare and issue quotations, proposals, and customer documentation.
• Maintain and update customer records within the CRM system.
• Track sales opportunities and support the management of the sales pipeline.
• Liaise with customers, suppliers, and internal departments to ensure timely completion of sales activities.
• Process orders accurately and efficiently.
• Assist with contract administration and customer onboarding activities.
• Schedule appointments, meetings, and follow-up call for the sales team.
• Produce sales reports and assist with data analysis when required.
• Support the preparation of tender submissions and business development documentation.
• Ensure all customer information is handled in accordance with GDPR and company policies.
• Provide excellent customer service and always represent Evolution Security professionally.
• Undertake any other duties appropriate to the role.

Conhecimentos

Administrative experience

Customer service

MS Office

Organisational skills

Communication skills

Attention to detail

Ferramentas

CRM software

Outlook

Word

Excel

Teams

Descrição da oferta de emprego

The Junior Sales Administrator will provide administrative support to the Sales Team, helping to manage customer enquiries, prepare quotations, maintain accurate records, and ensure a seamless customer experience from initial enquiry through to order completion.

Responsibilities

• Provide administrative support to the Sales Team and wider business.
• Process incoming sales enquiries via telephone, email, and online channels.
• Prepare and issue quotations, proposals, and customer documentation.
• Maintain and update customer records within the CRM system.
• Track sales opportunities and support the management of the sales pipeline.
• Liaise with customers, suppliers, and internal departments to ensure timely completion of sales activities.
• Process orders accurately and efficiently.
• Assist with contract administration and customer onboarding activities.
• Schedule appointments, meetings, and follow-up call for the sales team.
• Produce sales reports and assist with data analysis when required.
• Support the preparation of tender submissions and business development documentation.
• Ensure all customer information is handled in accordance with GDPR and company policies.
• Provide excellent customer service and always represent Evolution Security professionally.
• Undertake any other duties appropriate to the role.

• Previous administrative experience or experience in a customer-focused environment.
• Strong organisational and time management skills.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Ability to prioritise workloads and meet deadlines.
• Professional and positive attitude.
• Strong customer service skills.
• Ability to work effectively both independently and as part of a team.

• We are employee-owned! Here at Evolution we have a unique employee ownership model which means that our entire team owns our business. You have the opportunity to become a beneficiary of our future success.

• 25 days annual leave + local bank holidays
• Company pension scheme
• 2 private health insurances
• Optional annual private wellbeing and health screening appointment fully funded by Evolution
• Employee assistance programme which offers 24/7 access to free health and wellbeing support
• Life Assurance from day 1 (4x salary)