Junior Operations Supervisor

Gopuff; Salford; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Holiday & Sick Pay

Weekly pay cycle

Career growth opportunities

Job summary

Gopuff is seeking a Junior Operations Supervisor in Salford, United Kingdom. In this role, you will lead the warehouse team and ensure high operational standards, managing staff and inventory to deliver timely services to customers.

The ideal candidate will have experience in a fast-paced environment, effective communication skills, and a positive attitude. The position offers benefits such as holiday and sick pay and opportunities for career growth.

Qualifications

• Strong work ethic, punctual, responsible and honest.
• Organised and team-oriented with a positive attitude.
• Ability to support health and safety compliance.

Responsibilities

• Lead the warehouse team and manage staff on shift.
• Accurately pick and pack items for customer dispatch.
• Support Delivery Partners for seamless delivery.
• Resolve customer issues with out-of-stock items.
• Manage inbound products and ensure inventory accuracy.
• Keep the warehouse compliant, clean, and organized.
• Support onsite health and safety compliance.

Skills

Experience in a restaurant, retail or warehouse environment

General knowledge of web-based software applications

Effective communication skills

Flexible and available for shifts

Tools

Microsoft Office

Google Workspace

Job description

Overview

Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOS play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.

Customers turn to Gopuff to provide their everyday essentials - day and night, rain or shine. We are assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities

• Leading: Showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
• Picking and packing: Accurately pick and pack items on a per order basis for dispatch to customers
• Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
• Issue resolution: Contacting customers for substituted or out-of-stock items
• Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
• Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
• Warehouse management: Keep the warehouse compliant, clean, organised and aligned with Operating Standards
• Health and Safety: Supporting Onsite Health & Safety compliance and testing

About You

• You have experience working in a restaurant, retail or warehouse environment
• General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
• Strong work ethic, punctual, responsible and honest
• Effective communication skills
• Organised, team-oriented, positive attitude and helpful
• Flexible and available to cover shifts during operational hours (7am - 3am)

Benefits

• Holiday & Sick Pay
• Weekly pay cycle (Get paid weekly!)
• Career growth opportunities

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.