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Junior Network Engineer

Voneus

Greater London

On-site

GBP 30,000 - 50,000

Full time

9 days ago

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Job summary

An innovative firm is seeking a Junior Network Engineer to help manage and maintain their FWA and FTTP Networks. This entry-level position offers a unique opportunity to provide high-quality service to customers while working with cutting-edge technology. You'll be responsible for troubleshooting network issues, providing support to field engineers, and ensuring a seamless network experience. The company values discipline and flexibility, and offers a supportive environment for growth. If you're self-motivated and ready to take on challenges in a fast-paced setting, this role is perfect for you.

Benefits

25 days annual leave

Health cash plan

Life assurance

8% matching pension scheme

Bike to work scheme

Electric vehicle schemes

Wellbeing initiatives

Training events access

Qualifications

At least one year’s experience in a similar role.
Knowledge of configuring and troubleshooting basic networks.
Hands-on experience with network diagnostic tools.

Responsibilities

Provide remote support to Field Engineers to resolve issues.
Monitor the Network and take corrective actions.
Log new Network faults to the ticketing system.

Skills

Network troubleshooting

L2/L3 networking

FWA Networks

Broadband Networks

OSI/TCP-IP model

Network monitoring

VLANs

PPPoE

DHCP

Static routing

Education

General education

Tools

LibreNMS

Icinga

PRTG

Nagios

Zabbix

Dude

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About Voneus

Our goal is straightforward – to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city.

About the Role

As a Junior Network Engineer, you will manage and maintain our FWA and FTTP Networks, whilst providing a high-quality service to our customers.

Responsibilities

Providing remote support to Field Engineers to resolve issues found onsite.
Handling Network issues within the Network Operations Team (NOT) and across our FWA and FTTP Network Estate.
Working with our monitoring platforms to pick up and fix issues before they become customer impacting.
Monitor the Network, take corrective actions and escalate issues where necessary.
Working on Customer faults.
Logging new Network faults to our ticketing system.
Able to monitor and fault find in a logical way.
Continually improve and develop Network processes, making them more efficient.
Prioritise and manage multiple items that may conflict with one another.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the Network infrastructure.
Liaise with vendors and other NOT members for problem resolution.
Providing technical support to Frontline operations / agents;

Qualifications

A good general level of education.

Technical Knowledge & Experience

At least one year’s experience within a similar role
Knowledge and experience of configuring and troubleshooting basic networks.
A good understanding of L2/L3 networking, FWA Networks and experience working with Broadband Networks.
Good understanding of the OSI or TCP/IP model.
Hands-on experience with monitoring, Network diagnostic and Network analytics tools.
Good experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, Zabbix, Dude etc.
VLAN’s, PPPoE, DHCP Static routing, NAT, Tunnelling.
Knowledge of layer 3 routing (OSPF/BGP)
Knowledge of wireless bands and channels including licensed links.
Knowledge of wireless planning tools like WISDM
Knowledge of radio management platform like UISP,UNMS, cnMaestro
Experience of PON networks and associated networking tools.

Personal Attributes

Possess a high level of discipline while displaying a high degree of flexibility and professionalism
Self-motivated and comfortable working in a fast paced, multi-vendor environment with minimal supervision.
Confident and proactive, prepared to take a hands-on approach
Excellent attention to detail.

What we offer in return

25 days annual leave, increases with length of service, plus bank holidays
Health cash plan
Life assurance
8% matching on our pension scheme
Bike to work and electric vehicle schemes (eligibility rules apply)
Wellbeing and social initiatives
Opportunity to sign up to the training events via our Access and Bookboon development portal

We are committed to equality and diversity and encourage applications from all backgrounds and communities.

To find out more about your next employer, visit www.voneus.com

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Information Technology
Industries
Technology, Information and Internet

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