Junior Network Engineer

We do not require the services of any recruitment agencies at this time.

To apply for this role, you must have the right to work and be based within the UK.

About Voneus

Our goal is straightforward - to give rural, hard-to-reach communities the same benefits of lightning-fast broadband as you get in the city.

About the Role

As a Junior Network Engineer, you will manage and maintain our FWA and FTTP Networks, whilst providing a high-quality service to our customers.

Responsibilities

• Providing remote support to Field Engineers to resolve issues found onsite.
• Handling Network issues within the Network Operations Team (NOT) and across our FWA and FTTP Network Estate.
• Working with our monitoring platforms to pick up and fix issues before they become customer impacting.
• Monitor the Network, take corrective actions and escalate issues where necessary.
• Working on Customer faults.
• Logging new Network faults to our ticketing system.
• Able to monitor and fault find in a logical way.
• Continually improve and develop Network processes, making them more efficient.
• Prioritise and manage multiple items that may conflict with one another.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the Network infrastructure.
• Liaise with vendors and other NOT members for problem resolution.
• Providing technical support to Frontline operations / agents.

Qualifications

• Telecommunication degree (desirable)
• A good general level of education.

Technical Knowledge & Experience

• At least one year's experience within a similar role.
• Knowledge and experience of configuring and troubleshooting basic networks.
• A good understanding of L2/L3 networking, FWA Networks and experience working with Broadband Networks.
• Good understanding of the OSI or TCP/IP model.
• Hands-on experience with monitoring, Network diagnostic and Network analytics tools.
• Good experience with Network Monitoring platforms, such as LibreNMS, Icinga, PRTG, Nagios, Zabbix, Dude etc.
• VLAN's, PPPoE, DHCP Static routing, NAT, Tunnelling.
• FWA multivendor knowledge like Ubiquiti, Mikrotik, Zyxel, Radwin, Siklu, Cambium.

Desirable Skills

• Knowledge of layer 3 routing (OSPF/BGP).
• Knowledge of wireless bands and channels including licensed links.
• Knowledge of wireless planning tools like WISDM.
• Knowledge of radio management platform like UISP, UNMS, cnMaestro.
• Experience of PON networks and associated networking tools.
• Linux shell / Mikrotik CLI.

Personal Attributes

• Possess a high level of discipline while displaying a high degree of flexibility and professionalism.
• Self-motivated and comfortable working in a fast paced, multi-vendor environment with minimal supervision.
• Confident and proactive, prepared to take a hands-on approach.
• Excellent attention to detail.

What we offer in return

• 25 days annual leave, increases with length of service, plus bank holidays.
• Health cash plan.
• Life assurance.
• Income protection scheme.
• 8% matching on our pension scheme.
• Bike to work and electric vehicle schemes (eligibility rules apply).
• Wellbeing and social initiatives.
• Opportunity to sign up to the training events via our Access and Bookboon development portal.
• Employee referral scheme.

Equal Opportunities Statement

We are committed to equality and diversity and encourage applications from all backgrounds and communities.

To find out more about your next employer, visit www.voneus.com.