Junior National Account Manager

Charlotte Tilbury Beauty Inc.; Greater London; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Generous staff discount

Generous product gifting

Dog friendly office on Monday and Frid

25 days holiday plus bank holidays

Tilbury Treats discounts

Life assurance

Birthdays off work

Pension contribution

Hybrid, flexible working

Job summary

Charlotte Tilbury Beauty Inc. is seeking a Junior National Account Manager to nurture partnerships with EU retail partners and support the Senior NAM in top accounts.

You’ll drive in-store performance, coordinate with Buying, Merchandising and Marketing, and help deliver strong voice, visibility and growth. In this hybrid role based in Greater London, you’ll plan launches, produce weekly sales context, and forecast retailer performance with close collaboration across Sales Operations, Supply

Qualifications

• Must have previous experience in sales with a history of achieving targets.
• Numerate, commercially savvy with strong Excel/PowerPoint skills.
• Excellent communicator with ability to influence stakeholders.
• French speaking advantageous; other EU languages desirable.

Responsibilities

• Nurture and establish strategic partnerships with EU retail partners.
• Support Senior National Account Manager with top accounts and in-store execution.
• Plan and facilitate launches of NPD with retailers.
• Prepare weekly sales reports and share store performance insights.
• Forecast net and retail sales for designated retailers and flag risks.
• Ensure 100% on-shelf availability across partners.
• Collaborate with Retail, Marketing, and Finance to align plans.

Skills

Sales

Target-driven

Numerate

Analytical skills

Excel

PowerPoint

Relationship-building

Negotiation

Tools

Excel

PowerPoint

Job description

• We’re looking for an ambitious Junior National Account Manager to join our fabulous commercial team. You’ll be responsible for nurturing and establishing strategic partnerships with our EU retail partners as well as supporting the Senior National Account Manager with our top accounts, to effortlessly bring the Tilbury magic to life in store
• The successful candidate will help drive the business in stores whilst also liaising with retailers to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth
• Establish and maintain amazing relationships with the designated accounts, including with Buying/Trading, Merchandising, and Marketing, to ensure that the Charlotte Tilbury brand is positioned to deliver more than its due share of voice, visibility and exposure
• Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, locking in appropriate plans to deliver against targets
• Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities and field team needs
• Retain agility to react to retail trends and maximise opportunities across retailers
• Build all net and retail sales forecasts for defined retailers, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner
• Monitor, manage, and optimise net sales performance: ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, with close collaboration with Customer Supply Chain
• Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Sales operations and Supply
• Work cross functionally to build strong local and relevant trade plans for designated retailers to deliver strong LFL growth and reach #1 in store ranking
• Align trading plans with the Senior National Account Manager and Senior Marketing Manager, to ensure a consistent and phased plan across all retailers within the region, avoiding unnecessary conflicts of activity
• Work closely with finance to align on retail and net forecasts as well as weekly net sales updates, flagging risk and opportunities
• For new markets or trading partners, build a bespoke plan to launch and sustain #1 ranking
• You will sit within our EU Function, within our highly talented Commercial team for Europe
• Build strong working relationships with the Retail team, utilising insight from the field and engaging the team in the execution of trading plans
• Work closely with Operational Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention

Benefits

• Generous staff discount
• Generous product gifting
• Dog friendly office on Monday and Fridays
• 25 days holiday plus bank holidays
• Access to Tilbury Treats - discounts on everything from gym memberships to cinema tickets
• Other fabulous benefits such as life assurance, birthdays off work and pension contribution
• Hybrid, flexible working

You must have previous experience in sales with a history of achieving targets and be passionate about working in the beauty industryYou’ll have a limitless mindset, will be highly numerate, target-driven, commercially savvy, and passionate about working within the beauty industryYou thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with easeYou have strong numerical and analytical skills with an eye for detail and rigorYou have proven experience as a National Account Executive ready for your next step or perhaps, you are already operating as a Junior National Account Manager, ideally within the beauty, luxury, or fashion industryResults-oriented and proactively solution-driven with excellent Excel and PowerPoint skillsYou have exceptional organisational skills and can manage multiple priorities with ease! You are target focused and results driven, with strong Excel and PowerPoint skillsA self-starter with an entrepreneurial can-do spirit!Advantageous if you are French Speaking – other EU languages are also desirableAn excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of viewYou have experience in negotiating with excellent relationship-building skills, you know how to build trusted relationships with your stakeholders and teamYou are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!