Junior Lettings Negotiator

Johns&Co; Brentford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Enhanced holidays

Benefits package

Incentives (performance-based)

Wellbeing therapy

Employee referrals

Career development

Job summary

Johns&Co is seeking a Junior Lettings Negotiator for our Brentford office. The role involves registering and qualifying applicants, matching them with rental properties, and coordinating property viewings across our premium portfolio.

You will manage the full offer process from negotiations to handover, delivering exceptional service to clients while supporting the team in a fast-paced environment. This is a great stepping stone with clear progression opportunities in a market-leading agency.

Qualifications

• You have previous experience in customer facing roles and customer service.
• You hold a valid driving licence (essential).
• You have outstanding communication skills, enabling you to connect with clients at all levels.
• You have comprehensive understanding of current legislation related to residential lettings.
• You possess self-motivation and exceptional organisation skills, allowing you to thrive in a fast-paced environment.

Responsibilities

• Register and qualify applicants to the highest standards.
• Match applicants with their ideal rental properties.
• Coordinate and conduct property viewings, showcasing our premium portfolio.
• Manage the full offer process, from initiating negotiations to key handover.
• Deliver unparalleled customer service that exceeds client expectations.

Skills

Customer facing roles

Driving licence

Communication skills

Residential lettings legislation

Self-motivation & organisation

Job description

Job Title; Junior Lettings Negotiator

Location; Unit 1, Magistrates House, Market Place, Brentford TW8 8FJ

The Role

We have a fantastic opportunity for an experienced Lettings Negotiator to join our market leading Brentford office. Our success is driven by a high performing and supportive team, all striving to provide an exceptional service and exceed their targets. We're passionate about investing in our high performers and offer a clear progression pathto propel your professional development, so if you are seeking a fulfilling career, not just a job.

Your Responsibilities as a Trainee Lettings Negotiator:

As a Lettings Negotiator, you will register and qualify applicants to the highest standards, matching them with their ideal rental properties, while coordinating and conducting property viewings, showcasing our impressive portfolio of premium properties.

You will be managing the full offer process, from initiating negotiations to key handover, ultimately delivering unparalleled customer service that exceeds the expectations of our valued clients.

Your Skills and Experience:

• You have previous experience in customer facing roles and customer service.
• You hold a valid driving licence (essential).
• You have outstanding communication skills, enabling you to connect with clients at all levels.
• You have comprehensive understanding of current legislation related to residential lettings.
• You possess self-motivation and exceptional organisation skills, allowing you to thrive in a fast-paced environment.

Why Join Us?

• Enhanced holiday allowance, including additional holiday schemes and birthday leave.
• Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
• Companywide performance-based incentives, including international trips.
• Wellbeing - As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
• Employee referrals scheme.
• Opportunities for professional development and career growth.

About Us:

At Johns&Co we’re a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with.

We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.

Johns&Co Careers