Junior IT Infrastructure Engineer

Rodericks Dental; Northampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

Rodericks Dental seeks a Junior IT Infrastructure Engineer to enhance its IT infrastructure. This hands-on role involves supporting both on-premises and cloud systems, troubleshooting issues, and ensuring stability and security. Join a dynamic team focused on innovation and improvement with growth potential in a rapidly expanding IT function.

Qualifications

• Experience in Microsoft 365 administration and network fundamentals.
• Strong troubleshooting and problem-solving skills.
• Ability to manage tasks with high accuracy and efficiency.

Responsibilities

• Assist in deployment and maintenance of servers.
• Monitor infrastructure components and respond to alerts.
• Support business continuity and disaster recovery processes.

Skills

Microsoft 365 administration

Network fundamentals (TCP/IP, VLANs, NAT, VPNs)

Strong troubleshooting and problem-solving mindset

Excellent communication and documentation skills

Tools

Firewalls (Barracuda, Fortinet, or similar)

Backup and recovery tools (Veeam, Syncrify)

NAS/SAN storage systems

Job description

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Junior IT Infrastructure Engineer, Northampton

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Client:

Location:

Northampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

0488741813b1

Job Views:

4

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Job Introduction

Location: Northampton Head Office

Hours of Work: Monday to Friday 8:30am – 5:30pm or 8:00am – 5:00pm

Please note that to apply for this rile you MUST have a full UK driving license and live within 25 miles of the Northampton Head Office

Overview

At Rodericks Dental and Dental Partners, we’re continuing our journey to become the leading dental services provider in the UK. A strong IT foundation is crucial to support this ambition.As part of our expanding IT function, we are looking for a highly capable IT Infrastructure Engineer to support the delivery, maintenance, and improvement of our technical infrastructure.
Working under the direction of the IT Infrastructure Manager, you will assist in managing and supporting on-premises and cloud infrastructure, contributing to the stability, security, and scalability of our IT estate.This is a hands-on role suited for someone who enjoys solving problems, working across a broad range of technologies, and growing their infrastructure expertise.

You’ll be joining at an exciting time where innovation and improvement are actively encouraged.You’ll work alongside senior engineers and project teams, delivering changes and maintaining systems critical to our operations.

Key Responsibilities

• Assist in the deployment, configuration, and maintenance of physical and virtual servers.
• Monitor core infrastructure (, firewalls, switches, storage, backups) and respond to alerts.
• Maintain and support Microsoft 365 tenant, Azure AD, and Exchange Online components.
• Conduct routine tasks such as VM creation, firmware upgrades, patching, and data backups.
• Participate in project rollouts including new site/acquisition setup, infrastructure upgrades, and migrations.
• Support business continuity and disaster recovery processes, including testing.
• Troubleshoot infrastructure-related issues and escalate as needed.
• Work collaboratively with 3rd party vendors and internal stakeholders to support infrastructure requirements.
• Contribute to documentation and maintain asset/configuration records.
• Uphold system security standards and contribute to policy compliance (, password policy, patching, device control).
• Support wider IT team initiatives when required.

Technical Skills & Knowledge Required

Infrastructure Knowledge:

• Microsoft 365 administration
• Network fundamentals (TCP/IP, VLANs, NAT, VPNs)
• Firewalls (Barracuda, Fortinet, or similar)
• Backup and recovery tools (, Veeam, Syncrify)
• NAS/SAN storage systems
• Working knowledge of VoIP (, Avaya IP Office)
• Familiarity with monitoring tools (, SNMP, RMM)

Professional Qualities

• Strong troubleshooting and problem-solving mindset
• Excellent communication and documentation skills
• Ability to prioritise workload and meet deadlines
• A proactive, self-starting attitude
• Willingness to learn and adapt to new technologies
• Ability to handle repetitive and routine tasks with a high level of accuracy and efficiency

Key Relationships

• IT Infrastructure Manager
• IT Support Team
• Project Managers
• 3rd Party Vendors

This role offers excellent growth potential within a rapidly growing IT function.There will be opportunities to lead workstreams, contribute to high-impact projects, and progress toward more senior roles within infrastructure or architecture domains.