Junior IT Configuration Engineer - Hybrid Bristol

Broaden Management Partners; West of England; Hybrid; GBP 35,000 - 40,000; Full time

Job summary

Broaden Management Partners is seeking an IT Configuration Analyst for a Bristol-based hybrid role in a high-growth MGA. You will turn live change requests into tested configurations, build workflows, and maintain documentation across core systems.

Ideal candidates are entry-level to ~2 years of experience, curious, and eager to learn engineering-level skills, with exposure to low-code tools, JSON, and basic scripting. No heavy coding required initially.

Qualifications

• Entry-level to ~2 years in a technical support, configuration, systems or analytical role.
• Demonstrated curiosity with self-led learning or personal projects.
• Exposure to low-code tools, workflow engines, CRM/ticketing platforms, or core insurance platforms is a strong plus.
• Familiarity with JSON, basic scripting, or APIs is advantageous, with a willingness to learn.

Responsibilities

• Build and update workflows, forms, validation rules, templates, and reference data across core systems (claims platforms, insurance engines, Jira Service Management).
• Translate business requests into clean configuration specs after clarifying edge cases with stakeholders.
• Create tests, support UAT, and prepare release notes with rollback plans.

Skills

Problem solving

Tech literacy

Logical thinking

Engineering mindset

Clear communication

Tools

Jira

Power Platform

Zapier

Airtable

HubSpot

Instanda

BCC

Job description

Broaden Management Partners is seeking an IT Configuration Analyst for a Bristol-based hybrid role in a high-growth MGA. You will turn live change requests into tested configurations, build workflows, and maintain documentation across core systems.

Ideal candidates are entry-level to ~2 years of experience, curious, and eager to learn engineering-level skills, with exposure to low-code tools, JSON, and basic scripting. No heavy coding required initially.