junior front of house manager

wagamama; Walton-on-Thames; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Biweekly pay and tips share

Friends and family discount 50%

Free meals on shift

Earned wage access with Wagestream

Parental leave pay: 26 weeks full / 13

Parental leave pay: 26 weeks full pay/

Earned wage access

Job summary

wagamama is seeking a junior front of house manager to lead evenings and weekends, keeping service smooth and backing the team when busy. You’ll be right there in the action, helping guests feel valued and ensuring standards are met.

You’ll work with the management team to run a vibrant restaurant, mentor staff, plan shifts, and solve problems on the floor. This role rewards leadership, collaboration, and a Kaizen mindset.

Qualifications

• Experience in hospitality management or supervisory role.
• Ability to mentor and coach frontline teams.

Responsibilities

• Run a vibrant, high-performing restaurant in collaboration with the management team.
• Mentor and support the FOH team to ensure guests have a positive experience.
• Step in to cover busy periods and keep service moving smoothly in all sections.
• Plan shifts and rosters to ensure proper coverage and efficiency.
• Continuously look for improvements using a Kaizen mindset and implement changes.

Skills

Team leadership

Shift planning

Labour management

Customer service

Mentoring

Problem solving

Kaizen mindset

Job description

junior front of house manager | evenings and weekends

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of growing leadership that lifts everyone up. as a junior front of house manager, you’ll be right there in the action, keeping service smooth, stepping up when it gets busy, and backing your team so every guest leaves wanting to return

What You’ll Be Doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• nurturing a place where your team feels safe, seen, and proud to show up
• mentoring your team and helping them grow
• jumping into sections, solving problems, and keeping pace
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team and helping others be the best they can be, while maintaining high standards
• are ready to run shifts, planning shifts to make sure we have the right cover, love working with the team and coaching on the go
• understand managing labour and rotas, always ready to learn about the financial performance of your restaurant
• are great at recognising great performance on shift and know how to celebrate this with your team

What You’ll Get

• a culture that backs your growth, wellbeing and individuality
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way