junior front of house manager

wagamama ltd; Milton Keynes; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Biweekly pay and tips share

50% off for friends & family

Free meals on shift

Early access to earned pay (wagestream

Parental leave benefits: 26 weeks full

Discounts at TRG brands 30%

Pension scheme

Holiday allowance

Training opportunities

Cycle to work scheme

Job summary

wagamama is seeking a Junior Front of House Manager in Milton Keynes for a part-time role. You’ll help keep service smooth, support your team and step in when busy, ensuring guests feel welcome and valued.

You’ll work with the management team to run shifts, plan coverage and coach the team to uphold wagamama’s standards of service, creating a lively and efficient restaurant environment.

Qualifications

• Experience leading front-of-house in a busy restaurant.
• Able to plan shifts and manage labour.
• Strong coaching and team development skills.
• Calm under pressure with good problem-solving on busy periods.

Responsibilities

• Assist in running a vibrant, high-performing restaurant.
• Mentor and support the team to grow.
• Jump into sections, solve problems, and keep pace during service.
• Collaborate with the management team to improve ways of working and guest experience.

Skills

Front of house leadership

Shift planning

Team mentoring

Customer service excellence

Kaizen mindset

Job description

junior front of house manager | part time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of growing leadership that lifts everyone up. as a junior front of house manager, you’ll be right there in the action, keeping service smooth, stepping up when it gets busy, and backing your team so every guest leaves wanting to return

what you’ll be doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• nurturing a place where your team feels safe, seen, and proud to show up
• mentoring your team and helping them grow
• jumping into sections, solving problems, and keeping pace
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team and helping others be the best they can be, while maintaining high standards
• are ready to run shifts, planning shifts to make sure we have the right cover, love working with the team and coaching on the go
• understand managing labour and rotas, always ready to learn about the financial performance of your restaurant
• are great at recognising great performance on shift and know how to celebrate this with your team

what you’ll get

• a culture that backs your growth, wellbeing and individuality
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way