junior front of house manager

wagamama; Harrogate; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Biweekly pay

Tips share

Employee discounts

Free meals on shift

Early access to earned pay (wagestream

Parental leave

Brand discounts

Job summary

wagamama is hiring a junior front of house manager to lead service on busy shifts, support the team, and ensure guests leave wanting to return. Based in Harrogate, this full-time role blends hands-on leadership with a commitment to great guest experiences.

You’ll work with the management team to run a vibrant restaurant, plan shifts, mentor staff, manage labour, and respond quickly to challenges. A Kaizen mindset helps you spot small improvements and make them happen.

Qualifications

• Experience leading teams in fast-paced hospitality environments.
• Ability to plan shifts and manage labour effectively.
• Customer-focused approach with strong communication skills.

Responsibilities

• Run a vibrant, high-performing restaurant with the management team.
• Mentor your team and support their growth.
• Step in during busy periods to maintain smooth service.
• Address on-the-floor issues promptly and keep pace with demand.
• Apply a Kaizen mindset to identify small improvements and implement them.

Skills

Team leadership

Shift planning

Labour management

Guest service

Problem solving

Job description

junior front of house manager | full time

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of growing leadership that lifts everyone up. as a junior front of house manager, you’ll be right there in the action, keeping service smooth, stepping up when it gets busy, and backing your team so every guest leaves wanting to return

What You’ll Be Doing

• working closely with the rest of the management team to run a vibrant and high-performing restaurant
• nurturing a place where your team feels safe, seen, and proud to show up
• mentoring your team and helping them grow
• jumping into sections, solving problems, and keeping pace
• thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen

you’ll love this role if you...

• are passionate about supporting your team and helping others be the best they can be, while maintaining high standards
• are ready to run shifts, planning shifts to make sure we have the right cover, love working with the team and coaching on the go
• understand managing labour and rotas, always ready to learn about the financial performance of your restaurant
• are great at recognising great performance on shift and know how to celebrate this with your team

What You’ll Get

• a culture that backs your growth, wellbeing and individuality
• biweekly pay and a share of tips*
• 50% off for friends and family
• free meals on shift
• early access to earned pay with wagestream
• 26 weeks full pay and 13 weeks half pay for new parents
• 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail + leisure discounts, discounted gym memberships and long service awards

we’re proud to be a disability confident employer. no matter where you’re from or who you are, you’ve got a seat at our bench

Feed Yourself, Feed Others

• 100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way