Junior Defect Manager (1 Year Fixed Term Contract)

CACI Ltd; Bromley; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Junior QA Defect Manager to join their dynamic team. This role offers a unique opportunity to manage the defect lifecycle across various projects while collaborating with development and QA teams. The ideal candidate will possess strong problem-solving skills and a keen eye for detail, ensuring defects are tracked and resolved efficiently. With a focus on personal growth, the company provides excellent learning and development opportunities, flexible working arrangements, and a supportive environment. Join this innovative firm and take your career to the next level in a role that promises both challenge and reward.

Benefits

Flexi-time

Hybrid working

Learning & Development budget

Social Events

Matched pension

Healthcare packages

24/7 counseling helpline

Employee assistance programs

Qualifications

• Familiarity with QA defect management and AWS cloud environment.
• Basic knowledge of SDLC and Agile methodologies.

Responsibilities

• Manage the end-to-end defect lifecycle using JIRA.
• Collaborate with teams to resolve defects promptly.
• Conduct regular defect triage meetings.

Skills

Problem-solving Skills

Attention to Detail

Communication Skills

Analytical Skills

Agile Methodologies

Education

A-levels or equivalent

Tools

Atlassian JIRA

AWS (EC2, S3, RDS, Containers)

Job description

07 May 2025

We are the Information Intelligence Group (IIG) of CACI UK, a specialist technical consultancy providing bespoke solutions to solve complex operational problems.

For this opportunity, the successful candidate will be based at our Bromley office at least 3 days per week.

The Opportunity:

Working for IdentityE2E (part of CACI IIG), the Junior QA Defect Manager will be responsible for managing and coordinating the defect lifecycle across various projects within our customer's organization. This role requires familiarity with Atlassian JIRA, QA processes, excellent problem-solving skills, and a keen eye for detail. You will collaborate closely with development, QA, and operations teams to ensure defects are tracked, managed, and resolved efficiently.

Key Responsibilities:

1. Manage the end-to-end defect lifecycle using JIRA, from identification to resolution, ensuring proper documentation, prioritization, and tracking of defects.
2. Collaborate with development, QA, and release operations teams to identify, analyze, and resolve defects promptly.
3. Utilize AWS cloud services to facilitate defect tracking, management, and resolution processes.
4. Maintain efficient defect management processes, suggest improvements, and align with industry best practices.
5. Conduct regular defect triage meetings to review and prioritize defects, addressing critical issues promptly.
6. Provide regular updates on defect metrics and trends to stakeholders, including senior management.
7. Implement and maintain automated defect tracking and reporting tools to streamline processes.
8. Create dashboards, workflows, and filters to enhance stakeholder observability.
9. Ensure compliance with company policies, procedures, and quality standards.

The Fit:

This role is ideal for someone early in their career seeking growth within a technical environment. We are interested in candidates who:

• Hold a minimum of 2 A-levels or equivalent, Grade A-C
• Demonstrate understanding of QA defect management and AWS cloud environment
• Have basic knowledge of AWS services such as EC2, S3, RDS, and Containers
• Possess working knowledge of JIRA defect tracking
• Have a basic understanding of SDLC and Agile methodologies
• Exhibit excellent analytical and problem-solving skills with attention to detail
• Possess strong communication and interpersonal skills to work effectively with cross-functional teams
• Can manage multiple priorities and projects in a fast-paced environment

All team members must be able to obtain security clearance, which requires being a British passport holder and having lived in the UK for the last 5 years.

Why work for us?

The Junior Defect Manager role offers a competitive salary and benefits, including:

• Flexi-time: 37.5-hour weeks with flexible scheduling
• Hybrid working: Office or home-based work options
• Learning & Development: Budget for conferences, training, and materials
• Social Events: Monthly social activities
• Future Benefits: Matched pension and healthcare packages

We support your growth with external training, a career coach, and opportunities for self-directed progression. We pride ourselves on fostering an inclusive, dynamic environment where everyone can thrive, reflected in our comprehensive benefits package.

Our well-being initiatives include a 24/7 counseling helpline and employee assistance programs. We offer flexible work arrangements, dedicated career coaching, and regular social events to promote a balanced and engaging workplace.

CACI is committed to diversity and inclusion, actively working to create an equitable environment. As a Disability Confident employer, we provide reasonable adjustments during recruitment and support candidates with health conditions or disabilities to participate fully.