Junior Defect Manager (1 Year Fixed Term Contract)

TN United Kingdom; Bromley; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An innovative consultancy is seeking a Junior QA Defect Manager to join their dynamic team. This role offers the chance to manage the defect lifecycle for various projects, utilizing tools like JIRA and AWS. Ideal for early-career professionals, it provides a supportive environment for growth and development. Enjoy a hybrid work model, competitive salary, and a range of benefits including flexitime, training budgets, and social events. Join a company that values inclusivity and invests in its employees' futures.

Benefits

Flexi-time

Hybrid working

L&D budget

Monthly social events

Matched pension

Health care package

Free counselling helpline

Qualifications

• Minimum of 2 A-levels or equivalent, Grade A-C.
• Understanding in QA defect management and AWS cloud environment.

Responsibilities

• Manage the end-to-end defect lifecycle using JIRA.
• Collaborate with teams to identify and resolve defects.

Skills

QA defect management

AWS cloud services

Analytical skills

Problem-solving skills

Communication skills

Education

A-levels or equivalent

Tools

JIRA

Job description

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Client:

CACI Ltd

Location:

Bromley, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3d6465fe4987

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

We are the Information Intelligence Group (IIG) of CACI UK, a specialist technical consultancy providing new bespoke solutions to solve complex operational problems.

With our HQ based in Bristol and additional offices across the UK, we offer a hybrid approach to work where you choose how much or how little you work from an office with regular trips to customer locations (typically along the M4 Corridor & London).

The Opportunity:

Working for IdentityE2E (part of CACI IIG), the Junior QA Defect Manager will be responsible for managing and coordinating the defect lifecycle for various projects within our customers organisation. This role requires an understanding in Atlassian JIRA, QA, excellent problem-solving skills, and a keen eye for detail. You will work closely with development, QA, and operations teams to ensure defects are tracked, managed, and resolved in a timely and efficient manner.

Key Responsibilities:

• Manage the end-to-end defect lifecycle using JIRA, from identification to resolution, ensuring defects are properly documented, prioritised, and tracked.
• Collaborate with development, QA, and release operations teams to identify, analyse, and resolve defects in a timely manner.
• Utilise AWS cloud services to facilitate defect tracking, management, and resolution processes.
• Maintain defect management processes, ensuring they are efficient, effective, and aligned with industry best practices, suggesting improvements where possible.
• Conduct regular defect triage meetings to review and prioritise defects, ensuring critical issues are addressed promptly.
• Provide regular status updates on defect metrics and trends to stakeholders, including senior management.
• Implement and maintain automated defect tracking and reporting tools to streamline defect management processes.
• Provide dashboards, workflows and filters to facilitate observability to stakeholders
• Ensure compliance with company policies, procedures, and quality standards.

The Fit:

This role is an excellent opportunity for someone at the earlier stage of their career, looking to grow their career within a technical environment. We are interested in speaking with people who:

• Hold a minimum of 2 A-levels or equivalent, Grade A-C
• Demonstrate and understanding in QA defect management and AWS cloud environment.
• Basic understanding of AWS services, including but not limited to EC2, S3, RDS and Containers.
• Working knowledge in JIRA defect tracking tool.
• Basic understanding of software development lifecycle (SDLC) and Agile methodologies.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Ability to manage multiple priorities and projects simultaneously in a fast-paced environment.

Due to the industries we work in, we require all our team to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years.

Why work for us?

The Architect role is an excellent opportunity, and CACI reward their staff well with a competitive salary and impressive benefits package which includes:

• Flexi-time: hour weeks to structure how you want.
• Hybrid working: Work from one of our offices or from home - you choose
• L&D: Budget for conferences, training courses and other materials.
• Social: Fantastic culture with monthly social events.
• Future You: Matched pension and health care package.

We offer a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. We also offer self-directed career progression, that fosters opportunities for success for us and our business.

We take great pride in taking care of our talent, providing a highly dynamic, inclusive and team-led environment where everyone can thrive. We value every member of our business, and strive to be a place you’re excited to work. Our market-leading package of benefits reflects this.

WELLBEING - Free 24/7 counselling helpline and employee assistance programme

WORK YOUR BEST - City-centre offices across the UK, combined with flexitime and at home working

LEARN & GROW - Assigned Career Coach to holistically guide development

SOCIAL - Get-togethers throughout the year, from ad hoc socials to the Summer Party in London and annual awaydays

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.