Junior Cloud Platform Engineer - Learn, Troubleshoot & Grow

Hypercube Consulting; Aberdeen City; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Pension

Flexible working

Events and community

Private health insurance

Health cash plan

EV leasing scheme

Training and events budget

Mentorship programmes

Enhanced maternity leave

Job summary

Hypercube Consulting seeks an early‑career Cloud Platform Service Engineer to join a major cloud and platform managed service in Aberdeen. You may support Windows servers, Azure, AD, M365, networking or virtualization, in a junior role with growth potential.

You will learn from senior Cloud Platform Engineers and a Platform Technical Lead, handling day-to-day incidents, monitoring, patching, backups and standard changes as part of a large hybrid cloud environment.

Qualifications

• Eligible to work in the UK
• Baseline Disclosure Scotland check required
• Able to attend customer site in Aberdeen when required
• Some hands-on experience in IT infrastructure, cloud or technical support
• Comfortable with documented processes and learning
• Willing to support occasional out-of-hours maintenance

Responsibilities

• Investigate and resolve cloud and infrastructure incidents
• Respond to monitoring alerts and perform initial troubleshooting
• Complete technical service requests and routine operational tasks
• Keep tickets updated for customers and engineers
• Follow issues through and escalate when needed
• Operate and maintain the customer’s cloud and infrastructure environment
• Work with Azure, Windows, Linux servers, VMware, networking and Microsoft 365
• Carry out routine platform health checks and respond to findings
• Learn how large hybrid cloud environments fit together
• Collaborate with experienced engineers on complex problems
• Follow runbooks and improve documentation
• Create knowledge articles from resolved issues
• Suggest automation to simplify repetitive tasks
• Share learnings with the team

Skills

Azure

Windows Server

Active Directory

Microsoft 365

VMware

Networking basics

Monitoring

Backups

Troubleshooting

ServiceNow

PowerShell

Tools

Azure

AWS

VMware

Windows Server

Active Directory

Microsoft 365

PowerShell

ServiceNow

Nerdio

Azure Arc

Job description

Hypercube Consulting seeks an early‑career Cloud Platform Service Engineer to join a major cloud and platform managed service in Aberdeen. You may support Windows servers, Azure, AD, M365, networking or virtualization, in a junior role with growth potential.

You will learn from senior Cloud Platform Engineers and a Platform Technical Lead, handling day-to-day incidents, monitoring, patching, backups and standard changes as part of a large hybrid cloud environment.