Junior Client Solutions Manager

Channel Factory; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Channel Factory is seeking a Jr. Client Solutions Manager in London to support campaign strategies and execution for digital video marketing. This entry-level role provides a unique opportunity to gain hands-on experience in digital advertising, working closely with client solutions and programmatic teams. Ideal for organized individuals passionate about the digital media industry, this position offers a collaborative environment and professional development opportunities.

Benefits

Competitive salary and benefits package

Professional development from day one

Qualifications

• 1+ year of experience in digital media preferred.
• Basic proficiency in Excel with pivots and data visualization.
• Familiarity with digital media and programmatic buying tools.

Responsibilities

• Assist in launching and optimizing digital video campaigns.
• Support preparation of strategic proposals and reports.
• Generate post-campaign reports to summarize performance.

Skills

Organizational skills

Attention to detail

Communication skills

Data analysis

Education

Experience at a tech publisher, media agency, or digital platform

Google Ads or YouTube certification

Tools

Excel

Salesforce

Job description

Jr. Client Solutions Manager
Location: London, UK
Reports to: Local CSM Lead

Team Structure: Part of the Client Solutions team, supporting CSMs in campaign strategies,
execution, analyses and client success.

Channel Factory provides intelligent marketing solutions for the next generation of contextual
safety, suitability, and performance for brands and agencies. Our platform helps marketers
implement, automate, and scale their marketing programs across the world’s largest video library,
YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and
have a mission of enabling the world’s top brands to consciously connect with the right audience in
the right context, maximizing suitability and contextual performance.
Channel Factory embodies a strong culture that values diversity, collaboration, and results. Our bias
towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a
lot from one another and value our thoughtful and intellectually curious company culture.

About the Role
This entry-level position is ideal for digital marketing enthusiasts eager to learn about video
advertising.
As a Jr. CSM, you will work closely with Client Solutions Managers and the Programmatic and Data
Solutions team to ensure smooth campaign launches and successful delivery. You will be at the
center of campaign execution, gaining hands-on experience with YouTube or Social Media
advertising, campaign management, and client solutions.
This is a great career-building opportunity for highly organized and analytical individuals who are
passionate about digital video and looking to break into the digital media industry.

Key Responsibilities
Campaign Setup & Execution
● Assist in launching, monitoring, and optimizing digital video campaigns across various
platforms.
● Track campaign pacing and key performance indicators (KPIs) to ensure that objectives are
met.
● Identify and escalate performance issues, suggesting solutions to improve outcomes.
Client & Team Collaboration

● Support Client Solutions Managers in preparing strategic proposals, targeting lists, reports
and analyses.
● Respond to internal and external queries with urgency and accuracy, ensuring seamless
campaign execution.
● Communicate effectively with internal teams, including Programmatic and Data Solutions,
Sales, and Analytics, to align on campaign strategies.
Data Analysis & Reporting
● Generate detailed post-campaign reports, summarizing overall performance, insights, and
recommendations.
● Analyze key metrics and trends to support strategic decision-making for future campaigns.
● Maintain accurate documentation of campaign processes and client requirements.
Process & Platform Proficiency
● Develop proficiency in internal tools and platforms, including Salesforce, programmatic
advertising platforms, and analytics dashboards.
● Stay up-to-date with industry trends, best practices, and the latest YouTube and Social
Media advertising capabilities.
● Stay up-to-date with 3p developments and partnership capabilities.

Requirements & Quali

cations

● 1+ year of experience at a tech publisher, media agency, or digital platform (YouTube or
Social Media experience preferred).
● Basic proficiency in Excel, including pivot tables, calculations, and data visualization.
● Familiarity with digital media platforms, programmatic buying, or campaign management
tools.
● Strong organizational skills, attention to detail, and ability to manage multiple tasks
simultaneously.
● Excellent written and verbal communication skills.
● Familiarity with Salesforce or other CRM systems is an advantage.
● Google Ads or YouTube certification is a plus.

Why Join Us?
We’re a people-first company with a passion for fresh thinking, bold ideas, and driving change
across the digital ecosystem.
● Build hands-on experience in digital media and client solutions from the ground up.
● Learn from working with leading global brands and agencies.
● Develop core skills in a fast-paced, data-led environment with strong growth opportunities.
● Join a collaborative and inclusive team that values creativity, learning, and diverse
perspectives.
● Access structured support and professional development from day one.
● Enjoy a competitive salary and benefits package.