Junior Client Services Administrator – Training & Growth in Finance

Itchy Feet; Jersey Marine; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Non-contributory pension

Private healthcare

Life insurance

Critical illness cover

Additional annual leave

Support for professionalQualifications

Job summary

Itchy Feet is seeking a Trainee Administrator to join their Client Handling team. This full-time role offers training across client administration for a diverse portfolio of family office clients, supporting the manager and team to deliver high-quality service.

You will gain hands-on experience in onboarding, documentation, meeting support, billing, and data control, while developing essential organisational and communication skills within a supportive environment.

Qualifications

• GCSEs or equivalent in English Language and Mathematics (C/4 or above).
• Willing to pursue STEP Foundation Certificate or Chartered Governance Institute Level 4.
• Office experience is advantageous but not required.
• Strong written and verbal English.
• Good time management and organisation.

Responsibilities

• Provide proactive support to the team to ensure excellent service delivery in line with industry standards, procedures, and guidelines.
• Maintain and update client documentation accurately.
• Assist with onboarding workflows for new client relationships.
• Prepare emails, letters, and other correspondence for review.
• Assist with board pack preparation and report circulation.
• Input time on timesheets and process payments with supporting documents.
• Support billing: sending and settling invoices.
• Maintain statutory books and records.
• Schedule client meetings and observe meetings as appropriate.
• Handle general administrative tasks: scanning, photocopying, couriers.
• Escalate CDD and risk concerns to management.

Skills

Excellent communication

Attention to detail

Time management

Team player

Willingness to learn

Education

GCSEs in English and Maths (C/4 or above)

Tools

Microsoft Office

Job description

Itchy Feet is seeking a Trainee Administrator to join their Client Handling team. This full-time role offers training across client administration for a diverse portfolio of family office clients, supporting the manager and team to deliver high-quality service.

You will gain hands-on experience in onboarding, documentation, meeting support, billing, and data control, while developing essential organisational and communication skills within a supportive environment.