Junior Business Analyst - AI & Digital Transformation

Reply Ltd; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Reply Ltd is seeking a Junior Business Analyst to work with clients and internal teams to translate objectives into functional processes and requirements.

You will own specific areas, contribute to AI-enabled solutions, and bridge business stakeholders with delivery teams from requirements to testing and acceptance criteria. The role offers early responsibility and exposure to Jira, Xray and TestRail tooling.

Qualifications

• 1-2 years of experience in business analysis, digital transformation, technology consulting or a similar environment.
• Strong written and verbal communication skills, with the confidence to interact directly with client stakeholders.
• Able to listen actively, ask effective questions and convert complex discussions into structured requirements and documentation.
• Displays a consulting mindset: curious, pragmatic and comfortable constructively challenging assumptions.
• Highly organised, with strong ownership, attention to detail and the ability to manage an assigned functional area.
• Interested in customer experience, technology and the practical application of AI in consulting and delivery.
• Understands functional testing concepts, test scenarios and defect tracking; familiarity with tools such as Jira, Xray or TestRail is a plus.

Responsibilities

• Engage with client stakeholders to understand objectives, challenges and high-level requirements.
• Analyse and translate business needs into structured functional processes, user stories and clear documentation.
• Own specific functional workstreams or areas, ensuring consistency, clarity and alignment with business goals.
• Act as a bridge between business stakeholders and technical delivery teams, clarifying requirements and resolving ambiguities.
• Define acceptance criteria and support functional testing, including user acceptance testing and defect follow-up.
• Maintain accurate, up-to-date records of requirements, decisions, risks, actions and changes throughout the project lifecycle.
• Advise clients on practical solution options and support workshops or discussions to identify the best way forward.
• Contribute to continuous improvement by suggesting enhancements to processes, documentation standards and tooling (e.g. Jira, Xray, TestRail).

Skills

1-2 years experience

Client interaction

Requirements gathering

Documentation

Attention to detail

AI in consulting

Tools

Jira

Xray

TestRail

Job description

Reply Ltd is seeking a Junior Business Analyst to work with clients and internal teams to translate objectives into functional processes and requirements.

You will own specific areas, contribute to AI-enabled solutions, and bridge business stakeholders with delivery teams from requirements to testing and acceptance criteria. The role offers early responsibility and exposure to Jira, Xray and TestRail tooling.