Junior Business Admin Apprentice – Hands-On Training

Peta Ltd; Portsmouth; On-site; GBP 15,000 - 20,000; Full time

Job summary

A local business in Portsmouth is looking for a self-motivated Business Administration Apprentice. The candidate will perform a range of tasks, including answering calls, handling customer queries, and maintaining relationships with suppliers. No prior experience is needed, but essential skills include communication, basic IT literacy, and a proactive approach. This role includes a 15-month apprenticeship program, providing valuable training opportunities alongside a strong team.

Benefits

20 days holiday plus bank holidays

Training and development

Good working environment

Close to public transport links

Responsibilities

• Answering phones and fielding customer/supplier queries.
• Working through the despatch process to ensure timely release of orders.
• Loading invoices into Sage and raising customer invoices from the e-commerce system.
• Providing support to the team by chasing prices.
• Providing first level of customer support via phone and email.
• Resolving customer queries and complaints.
• Maintaining effective working relationships with co-workers.
• Adhering to health and safety policies in the workplace.

Skills

Basic IT skills

Communication

Relationship building

Proactive and uses initiative

Eager to learn

Driven

Motivated

Education

GCSE English and Maths grade 4/C (or equivalent)

Job description

A local business in Portsmouth is looking for a self-motivated Business Administration Apprentice. The candidate will perform a range of tasks, including answering calls, handling customer queries, and maintaining relationships with suppliers. No prior experience is needed, but essential skills include communication, basic IT literacy, and a proactive approach. This role includes a 15-month apprenticeship program, providing valuable training opportunities alongside a strong team.