Security Officer - London, EC3M 7AF

Ward Security; Greater London; Hybrid; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Uniform and licensing savings scheme

Cycle to Work Salary Sacrifice scheme

Pension and Life Assurance

Employee referral programme

Discounted gym membership

Retail and travel discounts

Cinema tickets

24/7 Employee Assistance Programme

Job summary

Ward Security is seeking an experienced Security Officer for a prestigious corporate environment in central London. You will deliver excellent customer service, manage access control, and support operations from the Security Control Room. The role requires a valid SIA licence and a minimum of two years in corporate security.

Join our team to help maintain a safe, professional, and welcoming environment while upholding Ward Security standards and client expectations.

Qualifications

• Valid SIA Licence.
• Minimum 2 years corporate security experience.
• Excellent customer service and communication skills.
• Professional appearance and demeanour.
• 5-year checkable work history.

Responsibilities

• Report to the Security Control Room and assist the Duty Shift Manager.
• Act as a key contact during shifts and support colleagues and site management.
• Maintain high visibility and respond promptly to operational requirements.
• Proactively identify and elevate any security or safety concerns.
• Conduct regular patrols and provide break relief for seamless coverage.
• Deliver a professional front-of-house presence and manage access control.
• Support events and high-profile visits in collaboration with the Control Room.
• Monitor alarms, CCTV and incidents; maintain clear reports.

Skills

SIA Licence

Customer service

Security experience

Professional appearance

Reporting skills

Tools

CCTV systems

Access control

Emergency systems

Job description

Are you an experienced Security Officer with a passion for delivering outstanding customer service? Do you take pride in your appearance, professionalism, and ability to remain calm under pressure?

If you thrive in a dynamic corporate setting and enjoy being part of a client-focused, front-facing team — we want to hear from you.

We are recruiting a highly motivated and professional Security Officer to support operations at a prestigious, fast-paced corporate environment found in the heart of the financial district within the City of London. This iconic flagship building comprises approximately 398,000 sq ft of office and retail space spread over 37 floors. Located between Leadenhall Street, Billiter Street and Lime Street, the building is a major contributor to the ever-changing City skyline.

Location: London, EC3M Nearest tube: Aldgate and Fenchurch St
Pay Rate: £16.63 per hour
Shift Pattern: 4 on, 4 off Days and Nights
Requirement: Valid SIA Licence

Key Responsibilities

Operational Support

• Report directly to the Security Control Room and operate under the direction of the Duty Shift Manager (or CCTV Supervisor in their absence).
• Act as a key point of contact during shifts, supporting colleagues and site management.
• Maintain high visibility across the building and respond promptly to operational requirements.
• Proactively identify and elevate any security or safety concerns.

Patrolling & Site Coverage

• Conduct regular internal and external patrols in line with site assignment instructions.
• Provide break relief to ensure seamless security coverage.
• Identify and report maintenance, safety, or security issues.

Front of House & Visitor Management

• Deliver a professional and welcoming front-of-house presence.
• Manage access control and visitor procedures in line with client expectations.
• Support events and high-profile visits in collaboration with the Control Room.
• Ensure all staff and visitors experience a safe and well‑managed environment.

Security Control Room Support

• Assist with monitoring alarms, CCTV systems, and incidents as required.
• Maintain accurate, concise written and verbal reports.
• Communicate effectively with internal teams and external stakeholders.

Loading Bay Operations

• Support secure and efficient loading bay activities during peak periods.
• Monitor contractor access, deliveries, and vehicle movements.
• Work closely with site teams to maintain safe operational flow.

Presentation & Client Standards

• Maintain exceptional personal presentation in line with site expectations.
• Demonstrate a positive, confident, and approachable attitude at all times.
• Represent both the security team and building with professionalism and integrity.

What We’re Looking For

• Valid SIA Licence
• Minimum 2 years corporate security experience
• Excellent customer service and communication skills
• Professional appearance and demeanour
• Strong written and verbal reporting skills
• Proactive and solution-focused mindset
• IT literate (CCTV, access control, emergency systems)
• Surveillance awareness and strong attention to detail
• Excellent organisational skills
• 5-year checkable work history
• Financial support for SIA licensing and renewals
• Cycle to Work salary sacrifice scheme
• Company pension scheme
• Life assurance
• Employee referral programme
• Ongoing training, development, and progression opportunities
• Discounted gym membership
• Retail and travel discounts
• Restaurant and supermarket vouchers
• Cinema tickets
• 24/7 Employee Assistance Programme

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

We seek the best talent to uphold our vision “ We look after our people; our people look after our clients. We aim to retain and attract the very best of both ”.

Why Work For Us

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in‑house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in‑house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder.

We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.