Junior Account Manager: Build Relationships & Upsell

Apprentify; Andover; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Bonus structure

Full training and support

Career progression

Team events

Job summary

Apprentify is recruiting an Entry Level Account Manager in the UK to nurture existing client relationships and drive client satisfaction. You will join a supportive team with development opportunities and a clear path into senior roles.

The role emphasizes relationship-building, excellent service, and a proactive approach to client engagement. Full training is provided and a structured bonus scheme complements the base salary.

Qualifications

• Experience in customer service or client-facing roles is preferred.
• Ability to build and maintain relationships with multiple stakeholders.
• Strong communication and organizational skills required.

Responsibilities

• Act as primary contact for a portfolio of customers.
• Build strong and lasting client relationships.
• Support customer retention and satisfaction initiatives.
• Identify upsell and cross-sell opportunities where appropriate.
• Conduct regular customer reviews and follow-ups.
• Manage account information and activity within the CRM.
• Collaborate with internal teams to deliver an excellent customer experience.

Skills

Customer service

Relationship-building

Communication

Organization

Career development

Tools

CRM software

Job description

Apprentify is recruiting an Entry Level Account Manager in the UK to nurture existing client relationships and drive client satisfaction. You will join a supportive team with development opportunities and a clear path into senior roles.

The role emphasizes relationship-building, excellent service, and a proactive approach to client engagement. Full training is provided and a structured bonus scheme complements the base salary.