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Junior Account Manager

The Fuel Store

West Midlands Combined Authority

Hybrid

GBP 26,000 - 36,000

Full time

8 days ago

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Job summary

Join a dynamic family-run business as a Junior Account Manager at The Fuel Store, a leader in the Fleet and Fuel industry. You will receive extensive training to drive client satisfaction while identifying growth opportunities for our fuel and non-fuel products. Offering a competitive salary and additional commission potential, this full-time position emphasizes career advancement and employee well-being.

Benefits

Pension Scheme

Health & Wellbeing Support

Life Assurance

26 Days Annual Leave

Career Progression Plans

Uncapped Commission

Remote Working Options

Qualifications

Demonstrable experience in maintaining strong client relationships.
Ability to identify and drive customer satisfaction.
Experience in upselling or cross-selling products.

Responsibilities

Foster long-term client relationships to ensure loyalty.
Identify business opportunities and potential clients.
Monitor key performance indicators (KPIs) to drive improvements.

Skills

Customer Relationship Management

Sales

Negotiation

Communication

Problem Solving

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Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways.

As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our customers. From single-vehicle operators to multi-fleet solutions, our customers are genuinely at the forefront of everything we do. We believe that our services will allow them to reach heights they didn’t even know possible and we love being part of that journey!

Our significant growth has led us to investing further across our Account Management team to increase revenue, partnerships with our existing customers and in turn grow our product portfolio further. With this comes requirements for a Junior Account Manager! You will be extensively trained and supported to become an ambassador of The Fuel Store, to identify account growth opportunities for our fuel and non-fuel products in order to generate revenue and increase sales overall.

Brief Overview

Permanent Opportunity: Full Time

Basic Salary: £26,000 per annum

OTE: Additional £10,000 per annum

Location: Birmingham, B2 (Hybrid)

Requirements

Foster long-term existing client relationships to ensure loyalty and retention.
Maintain high levels of client satisfaction by delivering exceptional service.
Identify business opportunities and potential clients.
Effectively present products and services to clients.
Handle challenging situations with professionalism and a solution-focused approach.
Share insights and best practices to support team development.
Monitor key performance indicators (KPIs) to track success and drive improvements.
Ensure efficient workflow and maintain high levels of productivity.

To contribute to The Fuel Store’s success, you will need to show demonstratable experience in:

The ability to maintain strong relationships.
Understanding the needs of customers and delivering solutions to suit their requirements.
Driving customer satisfaction.
Identifying opportunities to upsell or cross-sell/upsell products.
Showcasing a high level of resilience and reliability.
Managing workflow efficiently to maximise your productivity.
Prioritising tasks and managing time effectively.
Striving to learn how to deliver commercially driven decisions to enhance sales performance.
Monitoring and analysing key performance indicators (KPIs).

As well as having the right experience, a Fueller will have:

Strong commercial awareness to make logical decisions
Strong motivation to work in a fast-paced environment
Great aptitude for overcoming challenges by having a naturally inquisitive mind
Ability to challenge the status quo; actively seeking to understand HOW something works, not just WHY
Resilience and ability to focus on the detail but not forget the bigger picture
Ability to work hard as an individual but also bring value to the wider team
Excellent communicator and act as an “ambassador” for all stakeholders
Ability to be logical when making decisions
Excellent organisation and time management

Benefits

Pension Scheme: After 12 weeks of continuous employment, you will be automatically enrolled into our Pension Scheme.
Health & Wellbeing: All employees will have access our EAP and then MediCash upon passing their probation, this will allow them to access retail discounts, counselling, and so much more.
Life Assurance: Payable at 3x Basic salary
Holiday Entitlement: You will be entitled to 26 days annual leave plus all statutory holidays, you increase personal holiday allowance with increased service.
Career Progression: We track all employees progression by creating personal development plans, we have a fueller academy in place to also support this.
Incentives & Good Commission: We offer uncapped commission, as well as regular incentives for everyone across the business to get involved in.
Location: Based in Birmingham City Centre, with panoramic views from the office floor. We offer remote working per week too at discretion of your manager.
Other benefits: Monthly employee awards. Regular in-house competitions and games, incentives, events. Tea, coffee, fresh fruit & breakfast are available for everyone in the business. Feel free to take a look for yourself here! https://thefuelstore.co.uk/careers

A little more for you to know...

We want to be a place where everyone has a sense of belonging. Our team is growing rapidly and that means that we want collaborative, talented Fuellers to help us to invent The Fuel Store’s future. We will support you, nurture you, and give you the best platform to succeed – we just need you to have that drive and willingness to learn!

If you think that you could add value here at The Fuel Store, please apply. Equally, if you think your experience only meets part of the requirements, apply anyway! We’d love to review your application and if successful arrange a chat with you to find out if you could be the next Fueller!

We are also an equal opportunity employer and value diversity across the business. All applicants will be considered for employment without attention to ethnicity, race, religion, sexual orientation, gender identity, sex, family or parental status, neuro diversity or disability status, marital status, veteran status and national origin.

Seniority level

Seniority level
Entry level

Employment type

Employment type
Full-time

Job function

Job function
Sales and Business Development
Industries
Oil and Gas

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