Junior Account Manager

OrderYOYO; Manchester; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

Training and coaching

Personal development plan

Progression opportunities

Wellness Wednesdays

Employee awards

Job summary

OrderYOYO in Manchester is seeking an Account Manager to join a new team supporting restaurant partners. You’ll build relationships, understand restaurant goals, and identify ways to help them grow using data and CRM tools.

No prior account management required; training provided, you’ll learn quickly, take ownership, and progress within a supportive, ambitious culture.

Qualifications

• Excellent relationship-building skills and comfort talking to restaurant owners.
• Ambitious with a desire to progress and take on responsibility.
• Able to learn quickly and be hungry to develop new skills.
• Strong communicator who can understand customer needs and goals.

Responsibilities

• Build relationships with restaurant partners and be a trusted point of contact.
• Regularly speak with customers to understand needs and goals.
• Help restaurants improve online orders and performance.
• Learn to use CRM tools and account data to spot opportunities.
• Recommend relevant products and services to grow partner businesses.
• Identify opportunities to develop existing accounts and maximize value.
• Follow up on needs and resolve issues with the appropriate teams.

Skills

Relationship building

Ambition/drive

Ownership

Phone communication

Problem solving

Goal orientation

Organisation

Tools

CRM software

Job description

Account Manager

Manchester City Centre | Full-time | Office-based

Up to £29,000 basic + bonus

Ready for a career where your attitude matters more than your experience?

You don't need to have been an Account Manager before. You need to enjoy working with people, be hungry to learn and want to build a successful career.

At OrderYOYO, we help independent restaurants grow their online business through personalised apps, websites and marketing tools.

We're building a new team to support our most valuable restaurant partners, and we're looking for enthusiastic, ambitious people who want to develop their skills, take ownership and make a difference.

What is Account Management?

As an Account Manager, you'll look after a group of restaurant partners and help them get the most out of OrderYOYO.

You'll build relationships, understand what each restaurant wants to achieve and identify ways to help it grow. You'll learn how to use data, manage customer relationships, recognise commercial opportunities and build the skills needed to succeed in business.

You’ll receive training and support as you develop, with the opportunity to take on more responsibility as your skills grow.

What You'll Be Doing

• Building relationships with restaurant owners and becoming a trusted point of contact.


• Speaking to customers regularly to understand their needs and goals.


• Helping restaurants improve online orders and business performance.


• Learning to use CRM tools and account data to spot opportunities.


• Recommending relevant products and services to help partners grow.


• Identifying opportunities to develop existing accounts.


• Following up on customer needs and resolving issues with the right teams.


• Keeping accounts organised and making sure commitments are delivered.


• Working towards targets and celebrating your progress.

You could be a great fit if you...

• Enjoy talking to people and building relationships.


• Are ambitious and want to progress in your career.


• Take responsibility and follow through on what you say you'll do.


• Are comfortable picking up the phone and starting conversations.


• Enjoy solving problems and finding ways to improve things.


• Are motivated by goals and seeing the results of your hard work.


• Are organised, curious and willing to learn.


• Want to be part of a team that supports your development.

You might have experience in hospitality, retail, recruitment, customer service, sales or another people-facing role. You might be a recent graduate or simply ready for a change.

You don't need to tick every box. We want to see your potential, attitude and willingness to succeed.

What You'll Get

• Up to £29,000 basic salary plus bonus.


• Training and coaching to help you learn the role.


• A personal development plan and opportunities to progress.


• The chance to join a new team and make your mark.


• Regular team socials, quarterly conferences and training days.


• Employee awards, a holiday-buying scheme and Wellness Wednesdays.


• A collaborative culture where Passion, Action, Compassion and One Team guide how we work.

Build your future with OrderYOYO

We believe people can achieve great things when they have the right attitude, support and opportunity.

If you're ready to learn, take ownership and build a career helping businesses succeed, we want to hear from you.