Joiner

Together Housing Group; Calverley; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Company van

27 days annual leave

LGPS pension

Flexible working

Family friendly policies

Job summary

Together Housing Group is seeking a Joiner to cover the Calderdale area, performing joinery repairs in tenanted and vacant properties with a customer service quality driven repair and maintenance approach.

The successful candidate will hold City and Guilds Advanced Craft in Carpentry & Joinery (or NVQ Level 2), possess a full manual UK driving licence, and bring experience across joinery disciplines in a customer-facing environment. A company van and benefits package are provided.

Qualifications

• Full manual UK drivers licence.
• Qualified Joiner/Joinery Technician with experience in related building disciplines.
• City and Guilds Advanced Craft or NVQ Level 2 in carpentry/joinery.
• Experience delivering customer service in a housing maintenance context.
• Track record of completing multiple repairs in one visit.

Responsibilities

• Carry out all types of joinery repairs in tenanted and vacant properties.
• Aim to complete repairs on first visit with high workmanship quality.
• Organise work to minimise lost time and reallocate when needed.
• Participate in stand-by or call-out rota as required by management.
• Diagnose and adapt repairs with approval when costs are higher than expected.
• Work to service standards and safety procedures as part of a team.

Skills

Joinery

Customer service

Time management

Education

City and Guilds Advanced Craft Certificate in Carpentry & Joinery (or NVQ Level 2)

Job description

We are looking for a Joiner to join our team, to cover the Calderdale area. As a Joiner you will provide all types of joinery repairs, to tenanted and vacant properties, with a customer service quality driven repair and maintenance service.

Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.

Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group

Requirements

Outline of Key responsibilities of the Joiner/ Joinery Technician…

• To carry out all types of Joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
• To carry out work with an ethos of “Right First Time” always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
• To organise your work to minimise lost or non-productive time, highlighting pro-actively if you have too much / too little work so that work can be re-allocated, extra work allocated etc as appropriate.
• To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager. To participate in a stand-by or call-out rota.
• To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature. Obtaining approval beforehand as appropriate where the job is more expensive than anticipated, will take much longer than anticipated etc.
• To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources etc.

We are looking for someone who has…

• Full manual UK drivers licence
• Experience of working competently in all disciplines normally expected of a qualified Joiner/ Joinery Technician along with other associated building disciplines as required and as appropriate
• Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate In Carpentry & Joinery or equivalent (NVQ Level 2)
• Experience of working in a customer service environment
• Experience of maximising number of jobs completed and repairs completed in one visit.

Benefits

In return, we are offering the successful candidate in the Joiner role...

• Covering the Calderdale area
• Starting salary £33,758
• Company van
• 27 days annual leave (rising to 32 over 5 years’ service) + bank holidays
• You will work a total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. The exact schedule will depend on business needs at the time. However, to give an idea, a typical working week may be Monday to Thursday from 08:00 to 16:00 and Friday from 08:00 to 15:30. Please note that this is subject to change based on business requirements.
• Required to participate in the call-out rota for one week once every eight weeks.
• A flexible working environment, with a range of family friendly policies
• Attractive pension schemes - including Local Government Pension Scheme (LGPS)
• To view the full range of our award winning benefits click on Employee Benefits Link

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Full Criminal Disclosure, which will be carried out when a conditional offer is made.