Job Retention Specialist Leeds Mind

Doing Good Leeds; Leeds; Hybride; GBP 26 000 - 38 000; Plein temps

Résumé du poste

Doing Good Leeds is seeking a Job Retention Specialist to provide one-to-one, time-limited support to adults with mental health challenges who are in work. You will work with clients to identify strengths, plan practical steps, and pursue reasonable adjustments with employer collaboration.

You will coordinate with NHS teams and Leeds Mind colleagues, maintain accurate records, and participate in supervision to meet service goals. A compassionate, inclusive approach is essential.

Qualifications

• Experience in mental health, employment, advice, advocacy or a similar service.
• Understanding of how mental health difficulties can affect work and wellbeing.
• Experience of managing competing priorities or a caseload, and keeping clear, accurate records, using standard digital systems.
• Up-to-date knowledge of ACAS guidance and best practice related to inclusion in the workplace.

Responsabilités

• Give one-to-one support to people with mental health difficulties who are in work, using a structured, time-limited intervention approach.
• Work with each person to understand their strengths and workplace difficulties, agree a practical plan and review progress.
• Help people understand and request reasonable adjustments at work.
• Speak with employers and line managers, with the person’s consent, to support productive workplace conversations.
• Coordinate with NHS teams, Leeds Mind colleagues and other services while respecting confidentiality.
• Manage your own caseload, keep clear records, and work towards service goals with supervision and case reviews.
• Share client feedback and ideas to help improve the service.

Connaissances

Person-centred support

Caseload management

ACAS guidance knowledge

Record-keeping

Communication with clients & employers

Confidentiality & safeguarding

Equality, diversity & inclusion

DBS check awareness

Outils

Digital record systems

Description du poste

It's hard to find work when you struggle with your mental health. It's another story to remain in a job long-term. That's where you come in.

As a Job Retention Specialist, youll parachute in when clients need you most. Maybe theyre on long-term sick because of their mental health. Perhaps theyre on a performance improvement plan because theyre burned out from masking. They could be part of a disciplinary process because theyre struggling in their role without reasonable adjustments that they should have in place. Whatever the reason, youll be able to provide vital support.

Youll wear a lot of hats as a Job Retention Specialist. Youll know what ACAS guidance is relevant, youll support employees in mediation meetings similarly to a union rep, and youll educate employers on best practice related to inclusion in the workplace.

Each person you support, youll support for a short period of time to deal with the issues theres facing. To do this, youll use the LIFT-Model, offering time sensitive intervention and support.

You dont need to have done this exact job before. Ive supported people in mental health, employment, advice, advocacy or a similar service, we would like to hear from you. You will be part of a friendly team, with the backing of your Team Leader every step of the way.

A day in the life of a Job Retention Specialist will involve:

• Giving one-to-one support to people with mental health difficulties who are in work, using our structured, time-limited intervention approach based on the LIFT-Model.
• Working with each person to understand their strengths and workplace difficulties, agree a practical plan and review how it is going.
• Helping people understand and ask for reasonable adjustments at work.
• Speaking with employers and line managers, always with the person's agreement, to support helpful workplace conversations.
• Working with NHS teams, Leeds Mind colleagues and other services to coordinate support, sharing information safely and respecting confidentiality.
• Managing your own caseload, keeping clear and accurate records, and working towards service goals with regular supervision and case reviews.
• Sharing client feedback and ideas to help us improve the service.

To be a successful Job Retention Specialist, youll need:

• Experience of giving person-centred support in mental health, employment, advice, advocacy or a similar service.
• A belief in people's potential, and a positive, hopeful and non-judgmental approach that respects individual choice.
• An understanding of how mental health difficulties can affect work and wellbeing.
• Experience of managing competing priorities or a caseload, and keeping clear, accurate records, using standard digital systems.
• Up to date knowledge of ACAS best guidance, and best practice related to inclusion in the workplace.
• The ability to build good working relationships and communicate clearly with clients, employers, colleagues and partner services.
• Working knowledge of confidentiality, safeguarding and professional boundaries, and awareness of reasonable adjustments and when to ask for guidance.
• Resourcefulness, openness to feedback and a commitment to equality, diversity and inclusion, in line with our values of being open, supportive, brave, connected and resourceful.
• A note on checks: this post requires an Enhanced DBS check.