Job Detail

The National Trust For Places of Historic Interest or Natural Beauty; Wilmslow; On-site; GBP 15,000 - 23,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

The National Trust for Places of Historic Interest or Natural Beauty is seeking a dedicated individual to assist in delivering a programme of activities for visitors, including schools and families, with outdoor learning sessions and seasonal events at Quarry Bank. You’ll work with volunteers and staff, ensuring high standards of presentation and customer service throughout the year.

Salary is £15,502.50 pro rata (£25,837.50 per annum FTE) for a permanent role, with annualised hours of 1170 and

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work as part of a team and independently.
• Flexible and adaptable approach to duties and schedule.
• Commitment to high standards of service.
• Willingness to learn new things.
• Strong organizational and time-management skills.

Responsibilities

• Deliver outdoor learning sessions to schools/groups.
• Run events and activities throughout the year to bring Quarry Bank to life.
• Engage visitors with a focus on heritage, conservation and nature.
• Work with volunteers and staff across departments as part of a larger team.
• Assist with customer service and presentation standards.

Skills

Good communication

Team player

Adaptable

Customer service

Learner

Well organized

Job description

You’ll assist in the delivery of a programme of activities for a wide range of visitors, including schools and families. You will deliver outdoor learning workshops such as Map Reading and River Studies as well as seasonal events such as Easter, Summer of Play and Christmas. By doing so, you’ll help to create an enjoyable experience for everyone that visits, encourage them to build a connection to Quarry Bank and help them understand more about our heritage, conservation and nature.

Salary: £15,502.50 pro rata (FTE £25,837.50 per annum)

Duration: Permanent

Hours: 1170 per annum. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

For this role you will work approximately 3 days per week on a rota basis. The regular working days for this role are Monday, Thursday and Friday plus regular weekend working. There will be some evening work for events.

Interview date: Friday 6th November 2026

This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.

For this role, you will need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it's like to work here

Reporting to our Visitor Experience Manager, you'll work with a team of passionate and creative staff and volunteers at Quarry Bank.

This former cotton mill was built in 1784 and is one of Britain's greatest industrial heritage sites. The busy estate hosts many schools' programmes and events, which help bring Quarry Bank's fascinating story to life. This is an exciting opportunity to work in an inspiring location and the team pride themselves on being dynamic, highly motivated and passionate people.

What you'll be doing

Working with the team you'll deliver events and activities that bring our place to life for our visitors all year round.

Understanding how and why we engage our supporters is key. You'll help link everything we do back to our cause and the on-going work we do.

You will be delivering outdoor learning sessions to school groups and so a passion for nature and the outdoors is important. Full training in provided but experience working with children would be beneficial.

You will demonstrate a passion for people, with excellent customer service skills and a high standard of presentation.

Working directly with volunteers and staff across departments, you will demonstrate your ability to work collaboratively as part of a large and varied property team.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

Who we're looking for

• good communication skills, building relationships with a wide range of people
• a team player, but can also work by yourself
• adaptable and have a flexible approach
• an understanding of the importance of great service
• keen to learn new things
• well organised and able to manage time well

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places