Jo Malone London Welwyn Garden City 15hrs Stylist

The Estée Lauder Companies; Welwyn; On-site; GBP 21,000 - 27,000; Full time

Job summary

Jo Malone London is seeking a stylist to be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to customers and media contacts. Creativity is our day to day.

From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

Qualifications

• Warm, kind and friendly personality with a can-do attitude.
• Passion for service and storytelling in a fast-paced retail environment.
• Able to work retail hours including days, nights, weekends and events.

Responsibilities

• Provide outstanding customer service to each visitor and achieve service goals.
• Maintain the store environment and assist with opening and closing the boutique, housekeeping duties.
• Host events and experiences such as wedding consultations and other brand activities.

Skills

Customer service excellence

Storytelling

Hospitality-minded

Flexible retail hours

Friendly demeanor

Job description

DescriptionAt Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goalsQualificationsThe ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.· The ability to provide inspirational, authentic and personalized customer service· Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment· Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview