Jo Malone London Lakeside Stylist 15hrs

The Estée Lauder Companies Inc.; Grays; On-site; GBP 19,000 - 23,000; Full time

Job summary

Jo Malone London in Grays is seeking a personable stylist to deliver outstanding customer service and bring the brand’s generosity to life in our boutique, entertaining visitors from around the world and showcasing The World of Jo Malone London.

You will support events and luxury experiences, from signature services to wedding consultations, and maintain a welcoming, groomed appearance with a flexible retail schedule including days, nights and weekends.

Qualifications

• Excellent customer service skills and storytelling.
• Ability to work flexible retail hours including days, nights, weekends and events.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Provide outstanding customer service to each customer and to deliver on service goals.
• Maintain the store environment and operations; assist with opening/closing of the Boutique and housekeeping duties; support sales targets.

Skills

Exceptional customer service

In-store hosting

Event support

Job description

Description

At Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.

Primary responsibilities

The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals.

Qualifications

The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.

• The ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview