Jira Applications Lead

Elekta; Crawley; Hybrid; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Up to 25 vacation days

Private Medical Insurance

Employer Pension Contribution

Cycle to work

Life Assurance

Onsite restaurant

Electric vehicle salary sacrifice

Job summary

Elekta in Crawley is looking for an Applications Lead to enhance and support our Atlassian tools, with a strong focus on Jira Cloud within the R&D Programs. You will help shape tool strategy and ensure reliable operation across teams.

Based in the Engineering Tools Stream, you’ll manage deployments, governance, and user adoption, collaborating with PMO, IT Services and business functions to deliver secure and efficient Jira Cloud solutions.

Qualifications

• Knowledge of Atlassian products with emphasis on Jira Cloud administration in a medium/large deployment.
• Experience with agile/lean approaches and governance for tools like Jira.
• Vendor management experience and IT budget oversight are advantageous.

Responsibilities

• Manage design, deployments, performance and support of Atlassian software with focus on Jira Cloud.
• Lead evaluation, configuration and deployment of enhancements to apps and integrations.
• Support internal software roll-out and user adoption.
• Collaborate with PMO and IT Services to harmonise support processes, incident and access management.
• Create SDLC governance documentation and access/Roles & Permissions models.
• Coordinate with external vendors.

Skills

Atlassian products

Jira Cloud administration

Agile/Lean practices

Vendor management

IT operations & budgeting

Education

Bachelor's degree in Information Technology or related field

Tools

Jira Cloud

Confluence

Job description

We don’t just build technology. We build hope for everyone dealing with Cancer.

At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta:

As an Applications Lead you’ll play a pivotal role in improving and supporting our Atlassian tools in the R&D Programs at Elekta.

Working within the Engineering Tools Stream of the Process & Tools Team, you will be responsible for Atlassian software applications and the overall life cycle management of them, with particular emphasis on Jira Cloud. Working alongside the Continuous Improvement and Engineering Intelligence Streams, you’ll work directly with business colleagues across the teams within R&D to ensure the successful implementation and on-going maintenance, support and enhancement of Jira Cloud and related applications.

Responsibilities:

• Managing and implementing the design, deployments, operational performance and support of Atlassian software applications with a focus on Jira Cloud.
• Leading the overall evaluation, configuration, and deployment of enhancements to applications including apps and integrations, incorporating feedback received from streams within Process & Tools, business functions, SMEs, user groups and development teams.
• Supporting internal software applications roll-out and user adoption in business functions.
• Collaborate with other functions (e.g. PMO and IT Services) to support delivery and harmonise the overall support process, including incident and access request management, identifying opportunities to optimise and shift-left.
• Governance documentation detailing the SDLC for the solution.
• Access model detailing the Roles & Permissions.
• License and maintenance documentation.
• Initiating and supporting with application assessments, including security, system validation, architecture, infrastructure, procurement and data privacy as needed.
• Collaboration and coordination with external vendors.

What You’ll Bring:

• Bachelors in Information Technology or similar area, or other relevant degree, or proven ability to work within these areas
• Demonstrable knowledge of Atlassian products with particular emphasis on administration and support of Jira Cloud in a medium/large deployment is a must.
• Experience working in and an appreciation of agile/lean approaches and culture.
• Understanding the balance between empowering agile/lean teams and providing governance frameworks when using tools such as Jira.
• Vendor management.
• Experience managing both IT operations and investment budgets would be a bonus.

What You’ll Get:

In this role, you will work for a higher purpose; hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. In addition to this, Elekta offers a range of benefits.

• Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)
• Up to 25 paid vacation days (plus bank holidays)
• Holiday Purchase Scheme
• Private Medical Insurance
• Attractive Employer Pension Contribution Package
• Cycle to work scheme
• Life Assurance
• Onsite subsidized restaurant, offering budget-friendly dining
• Love electric (Electric vehicle salary sacrifice scheme)

We are an equal opportunity employer

We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.