Jewellery Technician - Trainee

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the jewellery sector is seeking a skilled jewellery repair technician. You will be responsible for assessing and repairing various types of jewellery, ensuring adherence to brand guidelines. The role requires proficiency in techniques like laser welding and fire-soldering, along with excellent communication skills. Join us to make a significant impact in a diverse and supportive environment.

Qualifications

• Minimum of 1 year experience post-graduation from Jewellery school.
• Proficient in handling delicate materials.

Responsibilities

• Complete daily allocated jobs according to Customer Service Policy.
• Re-shape deformed items and polish jewellery.

Skills

Communication

Problem Solving

Education

Jewellery school graduation

Tools

Laser welding

Fire-soldering

Jewellery polishing

Job description

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How will you make an impact?

You will be responsible for the initial assessment and subsequent repair of all types of jewellery, encompassing both routine servicing and complex repairs, while adhering to brand guidelines. In this role, you will determine the most appropriate repair strategy to meet expected lead times, demonstrating a proactive problem-solving approach.

Key responsibilities:

1. Follow defined interventions and repair flows
2. Complete the daily allocated jobs according to brands' Customer Service Policy
3. Bracelets and necklaces chain extensions or length reduction with Laser-welding
4. Re-shape deformed items
5. Polishing of jewellery

How will you experience success with us?

• Minimum of 1 year of experience post-graduation from Jewellery school.
• Proficient in handling a variety of delicate materials, including gemstones, semi-precious stones, wood, pearls, ceramic, resin, and coral.
• Experienced in fire-soldering, laser welding, and jewellery polishing techniques.
• Demonstrated ability to assess and resolve complex or unusual inquiries.
• Proficient in basic computer skills.
• Excellent communication skills

What makes our group different?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

Your journey with us:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1. 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2. 2nd Stage – Interview with the RCS Platform Workshop Manager + bench test
3. 3rd Stage - Interview with the UK RCS Director