IV Infusion Therapy - SME - & Medical Device Technical Service Engineer

Resonant Clinical; Chorley; Remote; GBP 48,000 - 68,000; Full time

Benefits offered by this job

Healthcare coverage

Pension scheme

Flexible working options

Birthday off

Job summary

Resonant is seeking a hands-on IV Infusion Therapy SME and Medical Device Technical Service Engineer to support global clinical trials from our Chorley workshop. This temporary role covers installation, calibration, maintenance and repair of IV infusion pumps and related medical devices in a regulated life sciences environment.

You will work with QA, Logistics and Customer Service teams, ensuring traceable documentation, audit readiness and adherence to GxP standards, IEC 60601 and ISO quality

Qualifications

• Proven hands-on service, maintenance, calibration and repair of IV infusion pumps.
• Experience with IEC 60601 and ISO safety standards.
• Proven documentation accuracy for audits and regulatory records.
• Ability to work in regulated environments (GCP/GMP).

Responsibilities

• Act as SME for IV infusion systems and medical devices.
• Perform installation, commissioning, calibration, maintenance and repair.
• Conduct fault diagnosis and implement sustainable solutions.
• Maintain calibration certificates and audit-ready records.
• Support audits, inspections, and regulatory assessments.

Skills

IV infusion pumps

Troubleshooting

Calibration

Regulatory compliance

Tools

Diagnostic equipment

Job description

## IV Infusion Therapy - SME - & Medical Device Technical Service EngineerApplylocations: Chorley, GBRtime type: Full timeposted on: Posted 8 Days Agojob requisition id: JR100421**Job Description Summary**Who We Are & What We Do We are a global life sciences solutions provider, delivering agile clinical trial and diagnostic services that help our customers navigate the complexities of life‐changing innovation. With over 40 years of experience in custom kitting and clinical trial support, our Clinical Services team combines deep technical and regulatory expertise with a strong track record of delivering high‐quality products and tailored solutions that our customers trust. Based in Chorley, our Equipment & Ancillaries team provides a truly global service, sourcing and supplying medical and laboratory equipment to meet the unique needs of each study. From single-site trials to complex, multi-country programmes, we ensure our customers have the right equipment, in the right place, at the right time, enabling them to focus on delivering successful clinical outcomes, wherever their trials take place.**How will you make an impact & Requirement****Role Mission** **This is a Temporary Position- Fixed Term Contract.**As an Temporary - IV Infusion Therapy Subject Matter Expert (SME) and Medical Device Technical Service Engineer, you will provide advanced technical expertise across the full lifecycle of clinical trial equipment.You will ensure the reliability, performance, and compliance of IV infusion systems and medical devices through high-quality calibration, maintenance, and repair activities. Your role is critical in supporting patient safety, data integrity, and the successful delivery of global clinical trials.Combining hands-on engineering with technical leadership, you will influence best practice, support decision-making, and contribute to continuous improvement within a regulated (GxP) environment.**Key Responsibilities**Technical Service & SME Support* Act as SME for IV infusion systems (volumetric and syringe pumps) and a range of medical devices (e.g. ECG, spirometry, blood pressure monitors)* Perform installation, commissioning, calibration, preventative maintenance, troubleshooting, and repair* Conduct advanced fault diagnosis and implement effective, sustainable solutions* Perform flow rate verification, occlusion testing, alarm validation, and electrical safety testing in line with IEC 60601 and ISO standards* Provide expert technical guidance to internal teams and external stakeholdersCalibration, Compliance & Quality* Deliver calibration activities in line with ISO 9001, ISO 13485, and ISO 17025 principles* Maintain accurate service records, calibration certificates, and audit-ready documentation* Ensure all equipment meets GCP, regulatory, and manufacturer requirements* Support audits, inspections, and regulatory assessments as a technical SMEOperational & Workflow Management* Support OTIF delivery and maintain workflow efficiency across the IHE workshop* Manage tools, spare parts, calibration equipment, and inventory* Assist with scheduling and prioritisation of engineering tasks* Maintain accuracy and integrity of ERP systems, including service history and documentationCollaboration & Continuous Improvement* Work cross-functionally with QA, Logistics, Warehouse, and Customer Service teams* Provide technical input into equipment upgrades, procurement, and lifecycle management* Liaise with OEMs for advanced troubleshooting and product support* Contribute to process improvements, documentation enhancements, and service optimisationCustomer & Stakeholder Engagement* Build and maintain strong relationships with internal and external customers* Respond to complex technical queries in a timely and professional manner* Communicate technical issues, updates, and resolutions clearly across stakeholders**What We’re Looking For**We’re looking for a highly skilled and hands-on technical expert with strong experience in IV infusion systems and medical devices. You are detail-oriented, proactive, and confident working in regulated environments, with the ability to troubleshoot complex issues and deliver high-quality, compliant solutions.This role is ideal for someone who thrives as a technical specialist, enjoys mentoring others, and is passionate about maintaining the highest standards of quality and service in support of clinical trial success.**Essential Skills and Experience*** Proven hands-on experience in service, maintenance, calibration, and repair of IV infusion pumps (including volumetric and syringe systems)* Demonstrated ability to perform:* Flow rate verification* Occlusion pressure testing* Alarm validation* Electrical safety testing in line with IEC 60601 and ISO standards* Strong experience working with medical devices and biomedical equipment in regulated environments* Proven experience working within quality and regulatory frameworks (GCP, GMP, ISO 9001, ISO 13485, ISO 17025 principles)* High level of accuracy in documentation and record-keeping, ensuring audit readiness and compliance* Proficiency in using calibration tools, test equipment, and diagnostic systems* Strong fault-finding and troubleshooting capability, including component-level repairs where applicable* Experience with OEM certifications for infusion pumps or equivalent technical training* Solid understanding of clinical risk, patient safety, and device compliance requirements* Strong organisational skills with the ability to manage workload, prioritise tasks, and meet operational deadlines* Excellent communication and stakeholder engagement skills* Ability to work independently, using initiative across low to high-risk equipment* Strong awareness of Health, Safety & Environment (HSE) requirements* Experience with ERP systems and digital documentation tools* Physically capable of workshop-based work, including lifting and moving equipment up to 25 kg**Desirable (but not essential):*** Experience within clinical trials, life sciences, or GCP - regulated environments* Advanced diagnostic and troubleshooting expertise across a broader range of medical devices* Familiarity with calibration software and digital asset management systems* Strong ability to interpret technical documentation, schematics, and manufacturer manuals* Experience mentoring or supporting the development of other engineers* Experience contributing to continuous improvement or process optimisation initiatives* Broad exposure to additional medical equipment (e.g. ECG, POC devices, monitoring systems)* Experience working in a workshop or technical service environment* Proficiency in Microsoft Office and technical systems**What We Offer**At Resonant, we’re more than a leading life sciences company, we’re a global team united by a shared purpose: the uncompromising pursuit of quality to help our customers move science forward.When you join us, you become part of a growing global community of more than 850 dedicated professionals. In return for your skills, knowledge, and experience, we are committed to helping you thrive, offering access to high-quality learning, development, and career progression opportunities so you can reach your full potential.This role is based on-site, with a requirement to work from the office for**5 days per week** .Our competitive reward package includes, following qualifying periods:* Healthcare coverage* Pension scheme* Flexible working options* Associate engagement activities and wellbeing initiatives* Generous annual leave, plus an extra day off to celebrate your birthday**Join Us**Whether you bring a background in life sciences or proven operational expertise, this is your opportunity to be part of a collaborative, high-performing team making a real difference.If you’re ready to take the next step in your career and help clients move their life science programmes forward with clarity and purpose — we’d love to hear from you.**Apply now and join Resonant.**