Italian Speaking Travel and Operations Coordinator

French Selection (FS); Haywards Heath; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

French Selection (FS) in Haywards Heath is seeking an Italian Speaking Travel and Operations Coordinator to manage logistics and customer service for Italy-based trips. The role combines supplier liaison, itinerary management, and on-site coordination during peak periods.

You will work with hotels, coach operators and other partners, ensuring safety standards and high service levels. A passion for skiing and willingness to travel to Italy are essential.

Qualifications

• Fluent in Italian (written and spoken) essential.
• Experience in the travel industry, especially ski group travel, beneficial.
• A passion for skiing is required.
• Excellent communication skills.
• Strong organisational skills and ability to work independently.
• IT literate.
• Willing to travel to Italy.

Responsibilities

• Act as the first point of contact for suppliers, partners and UK based teams.
• Liaise with hotels, coach companies and other service providers.
• Resolve and address issues during organised trips.
• Confirm and manage itineraries, bookings, services and accommodation.
• Ensure all accommodations and activities meet health and safety standards.
• Be responsible for supplier rate negotiation.
• Facilitate communication between travel coordinator and supplier ensuring outstanding service.
• Travel to Italy during peak season.

Skills

Italian language

Travel industry experience

Ski travel knowledge

Communication skills

Organisational skills

IT literacy

Willing to travel to Italy

Job description

Company Profile

A well-established family run business with international operations who pride themselves in providing outstanding services to their clients

Responsibilities

Italian Speaking Travel and Operations Coordinator

Location: Haywards Heath

Hybrid work considered after training

Salary: up to £30,000 per annum (depending on experience)

Ref: 4329IO

Main duties:

An amazing opportunity to be responsible for managing logistics and customer service in Italy, making sure travel operations run smoothly and customers are well supported. The role involves working with local partners, coordinating with internal teams and solving customer problems

The Role

• Act as the first point of contact for suppliers, partners and UK based teams
• Liaise with suppliers including hotels, coach companies and other service providers
• Resolve and address any issues that may arise during organised trips
• Confirm and manage itineraries, bookings, services and accommodation
• Ensure all accommodations and activities meet with health and safety standards
• Be responsible for supplier rate negotiation
• Facilitate communication between travel coordinator and supplier ensuring outstanding service is provided
• Travel to Italy during peak season

Candidate's Profile

• Fluent in Italian (written and spoken) essential
• Experience working in the travel industry especially ski group travel beneficial
• Experience And a Passion For Skiing Required
• Excellent communication skills
• Strong organisational skills, problem solver and comfortable working independently
• IT literate
• Willing to travel to Italy

Salary