IT Training Manager

DGH Recruitment; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading law firm in London is seeking an IT Training Manager/Senior IT Trainer to oversee IT training and support for users. The role involves developing training materials, delivering engaging training sessions, and managing team workloads. Ideal candidates will have strong communication skills, a solid understanding of Microsoft Office, and experience in a corporate training environment. This full-time position offers an exciting opportunity to enhance user engagement with technology.

Qualifications

• Minimum of two years’ experience in delivering training.
• Experience in a corporate, client-facing training role.

Responsibilities

• Oversight and delivery of IT training for all users.
• Development and administration of internal training courses.
• Manage team workloads and staffing.

Skills

Communication

Presentation

Analytical Skills

Attention to Detail

Training Delivery

Tools

Microsoft Office

NetDocuments

Aderant

Peppermint

SharePoint

HighQ

Bundledocs

Definely

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from DGH Recruitment

IT Training Manager/Senior IT Trainer

A fantastic opportunity has arisen for an IT Training Manager/Senior IT Trainer to join our London-based law firm on a permanent basis.

Responsibilities and Duties:

• Oversight and delivery of IT Training and post-training support for all users in Windows, Microsoft 365, NetDocuments (DMS), Aderant (PMS), Peppermint (CRM), SharePoint Intranet portal, HighQ, Bundledocs, Definely, and other applications or systems used by the firm.
• IT Induction of new permanent and temporary starters to the firm.
• Development, preparation, and administration of internal training courses, including materials to support the above delivery requirements.
• Consider innovative ideas for delivering IT training to simplify training and increase engagement.
• Facilitate business improvement through investigating issues or opportunities and recommending solutions.
• Manage team workloads, staffing (including absences, recruitment, discipline), development, and other related tasks.

Knowledge, Skills, and Experience:

• Outstanding knowledge and experience of all Microsoft Office applications, especially MS Word.
• Ability to confidently deliver training in plain English, demystifying IT.
• Proven ability to improve competence and enthusiasm in user engagement with information technologies.
• Excellent communication skills (written and verbal), expressive and articulate, with effective listening skills.
• Excellent presentation skills.
• Analytical with great attention to detail.
• Excellent documentation and authoring skills.
• Ability to deliver training to staff at all levels within the organization, with varying degrees of technical ability.
• A minimum of two years’ experience in delivering training.
• Experience in a corporate, client-facing training and support role, preferably within the legal sector or other professional services environment.

Additional Details:

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Training and Information Technology
• Industries: Staffing and Recruiting, Legal Services, and Law Practice

Referrals increase your chances of interviewing at DGH Recruitment by 2x.

Get notified about new Information Technology Training Manager jobs in London Area, United Kingdom.