IT Trainer

JR United Kingdom; Norwich; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A major UK-based organization is seeking an experienced IT Trainer to design and deliver high-quality training programs. This role will support a significant technology transformation project, enhancing user engagement with new IT systems across various departments.

Qualifications

• Experience with Dynamics, SAP, ERP, or Microsoft technology.
• Confidence engaging various stakeholders.
• Ability to tailor training for technical and non-technical audiences.

Responsibilities

• Design and deliver IT training for users across departments.
• Develop training materials including guides and e-learning content.
• Support post-launch training and evaluate effectiveness.

Skills

IT / Business Systems experience

Creative training content development

Stakeholder engagement

Job description

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IT Trainer | Birmingham / Hybrid | up to 55K + car allowance + bonus

We’re working with a major UK-based organisation currently undergoing large-scale technology transformation. They are seeking an experienced IT Trainer to deliver engaging, high-quality training programmes that support the rollout and adoption of IT systems across a wide user base.

This is a fantastic opportunity to make a direct impact on how new technologies are embedded across the business, helping teams work smarter and more efficiently.

Role:

• Design and deliver user-focused IT training to support new and existing systems across business departments.
• Develop a range of training materials including written guides, e-learning content, and video tutorials.
• Work closely with business units (e.g. Commercial, Finance, Customer Service) to identify training needs.
• Deliver live training sessions and support post-launch adoption initiatives.
• Evaluate training effectiveness and adapt programmes accordingly.

Requirements:

• Great IT / Business Systems experience ideally Dynamics, SAP, ERP or Microsoft Technology
• Experience within Engineering, Manufacturing, Construction or Trades would be beneficial but not essential
• Experience developing creative, user-focused training content
• Confidence engaging stakeholders at all levels and tailoring training to different audiences, both technical and non-technical