IT Technician with Audio Visual

St Wilfrid's Church of England Academy; Blackburn; On-site; GBP 26,000 - 32,000; Full time

Job summary

St Wilfrid's Church of England Academy is seeking an IT Support professional to assist with school technology, user support and event setups. You will handle Windows devices, Microsoft applications and basic hardware/software troubleshooting in a lively school environment.

The role supports safeguarding and confidential information handling, requiring a professional, user-focused attitude and the ability to work under pressure during events and productions.

Qualifications

• 5 GCSEs including English and Mathematics.
• Enhanced DBS clearance and satisfactory pre-employment checks.
• Experience providing IT support in a professional environment.
• Experience supporting Windows devices and Microsoft applications.
• Experience troubleshooting hardware and software issues.
• Experience in supporting Live AV, music, productions and events.

Skills

Problem-solving

Communication

Prioritise workload

Explain technical concepts

Safeguarding

Professional attitude

Education

5 GCSEs including English and Mathematics

Job description

Essential Qualifications

• 5GCSEs including English and Mathematics.
• EnhancedDBS clearance and satisfactory pre-employment checks.

Essential Experience

• Experienceproviding IT support in a professional environment.
• Experiencesupporting Windows devices and Microsoft applications.
• Experiencetroubleshooting hardware and software issues.
• Experiencein supporting Live AV, music, productions and events.

Essential Skills and Abilities

• Excellent problem-solving skills.
• Strong communication skills.
• Ability to prioritise workload effectively.
• Ability to explain technical concepts to non-technical users.
• Commitment to safeguarding and confidentiality.
• Professional, user focused attitude.

Essential Personal Qualities

• Supports the Christian ethos of the Academy.
• Professional, reliable and approachable.
• Able to form positive relationships with staff and students.
• Calm and flexible under pressure.
• Committed to safeguarding people in all situations.