IT Technician Apprentice

Getting In Limited; Hereford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an IT Technician Apprentice to support their IT and security operations. This role involves direct collaboration with senior management, ensuring the smooth operation of IT systems, and developing technical skills in a dynamic environment. The apprenticeship offers a nationally recognized qualification, providing extensive training and mentorship. Candidates will gain hands-on experience while contributing to critical IT projects. If you're passionate about technology and eager to learn, this opportunity is perfect for you.

Qualifications

• Strong IT skills required for maintaining and repairing IT systems.
• Ability to work with users to identify and escalate issues.

Responsibilities

• Be the Single Point of Contact for any IT and security issue.
• Work with Managed Service Providers to resolve incidents.

Skills

Communication skills

Organisation skills

Customer care skills

Creative

Analytical skills

IT skills

Education

Level 3 qualification

Job description

What do you want to search? Keyword Apprenticeship Type Location

IT Technician Apprentice

, Apply From: 28/04/2025

Learning Provider

Delivered by THE DEVELOPMENT MANAGER LTD

Employer

LEVEL PEAKS ASSOCIATES LTD

Vacancy Description

The successful candidate will work directly to the Chief Technical Officer and Chief Information Security Officer with all IT and security aspects of the business such as:

• Be the Single Point of Contact for any IT and security issue
• Maintain and repair IT systems, integrate assets and devices
• Work with users to identify issues and escalate to service providers
• Work with Managed Service Providers to resolve incidents
• Carry out technical projects
• Be part of an incident response team where required
• Develop their own technical, cyber and security skills

Key Details

Vacancy Title

IT Technician Apprentice

Employer Description

Level Peaks supply world class systems to UK Ministry of Defence, UK Police Forces, a range of NATO military forces and specialists who demand the best capability. Multiple International and Government agencies trust us to supply capability that works on time and on budget. The company provide and use technology in a broad range of exciting and novel contexts.

Vacancy Location

Level Peaks Associates Ltd, Unit 4, Hereford Trade Park, Holmer Road Hereford HR4 9SG

Wage Frequency

Custom

Number of Vacancies

1

Vacancy Reference Number

1000317020

Key Dates

Apply From

28/04/2025

Closing Date For Applications

2025-05-28 23:59:59

Interview Begin From

Possible Start Date

2025-06-03 00:00:00

Training

Training to be Provided

Information Communications Technician Level 3 Apprenticeship Standard:

The successful candidate will undertake a 22 month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off the job training and monthly coaching sessions.

You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification. These block weeks will take place at either of our training centres, in Birmingham or Worcester, whichever is more suitable for your location.

You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.

This is a Level 3 qualification.

Knowledge Areas Include:

• Hardware and Networking
• Software and Security
• ICT Administration

Learning Provider

THE DEVELOPMENT MANAGER LTD

Skills Required

Communication skillsOrganisation skillsCustomer care skillsCreativeAnalytical skillsIT skills

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