IT Technician

Unifrax UK Holdco Limited; St Helens; On-site; GBP 40,000 - 56,000; Full time

Job summary

Alkegen UK operates a multi-site IT function with a focus on desktop and networking support. The role involves responding to incidents, resolving issues, and supporting IT infrastructure initiatives from Rainford and other locations.

Based primarily at the Rainford site, you will travel occasionally between sites and support on-site users while collaborating with a wider IT team to implement projects and improvements.

Qualifications

• Higher education qualification or equivalent experience.
• Broad networking expertise across multi-site environments.
• Strong knowledge of Windows Server, Microsoft 365, DNS, DHCP, routing, firewalls, cloud platforms and backups.

Responsibilities

• Provide desktop and networking support across multiple locations.
• Own first-line response to incidents; diagnose and resolve issues.
• Assist deployment and support of IT Infrastructure and Operations initiatives.

Skills

Networking

Windows Server

Microsoft 365

DNS

DHCP

Routing

Firewalls

Cloud platforms

Backup solutions

Switches

Access points

Communication

Teamwork

Education

Higher education qualification (Associate degree or equivalent)

Job description

Location

Location: Rainford, WA118LP

Work Schedule

Work Schedule: Requires in-office attendance four days per week Monday-Thursday, with Friday designated as work-from-home. The role will require regular travel between sites, anticipated to be approximately four times per month.

Why work for us?

Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!

Responsibilities

Based primarily at the Rainford site but working across several locations, you will be part of the larger Alkegen IT team providing desktop and networking support at various levels. You will take first line ownership responding to and resolving issues across multiple locations. This role will assist in the deployment and support of all IT Infrastructure and Operations initiatives.

Qualifications / Experience

Higher education qualification (e.g., Associate degree), completed apprenticeship, or equivalent relevant experience; Strong knowledge of networking within a multi-site environment; Broad expertise across Windows Server, Microsoft 365, networking (DNS, DHCP, routing), firewalls, cloud platforms, and backup solutions; Experience configuring and deploying network switches, access points, is desirable; Strong self-management, organisation, and interpersonal skills with a team-oriented approach; Ability to provide timely support and clearly communicate with non-technical users; Adaptable, with the ability to quickly learn new technologies; Valid driving licence; Previous experience working in a manufacturing or industrial environment is desirable but not essential

Additional Information

If you are interested in being part of a world class IT function here at Alkegen then we would love to hear from you. At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world. Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, colour, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class. Alkegen is a specialty materials leader serving mission-critical systems that the world is focused on for the future, including: battery technologies, electric vehicles, filtration media, and specialty insulation materials that enable customers to reduce fossil fuel consumption, save energy, and live greener. We help people breathe easier, live greener, and go further than ever before. Our experience speaks for itself. We are a vertically integrated manufacturer with the global reach and talent to solve your most demanding applications. With 60 manufacturing facilities and 9,000+ highly skilled employees located around the world, we can solve any challenge. Dedicated to sustainability and human health, we are uniquely positioned to help customers impact the environment in meaningful ways.