IT Technical Support Analyst – 12848

Comxps Ltd; Norwich; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading technology support company seeks an IT professional with qualifications such as MCP or MCSE and experience in Microsoft server support for a contract role. This opportunity involves documenting procedures, training users, and ensuring the smooth operation of IT systems in a government setting.

Qualifications

• Qualifications in IT Systems MCP or MCSE.
• Experience in supporting Microsoft server products.
• HND or HNC in IT related fields.

Responsibilities

• Support Microsoft server products and network technologies.
• Document systems and prepare training materials.
• Assist users in a diverse computing environment.

Skills

Support of Microsoft server products

Data communications

Networking technologies (LAN, x400, TCP/IP, RS-232)

Supporting multi-user applications

Documentation of systems

Training materials preparation

Supporting users

Computer hardware support

MS SQL Server experience

Web server products experience

Understanding of IS/IT in organisations

Education

Relevant Degree, IT Qualification – MCP or MCSE Windows 2003 – 2012

HND or HNC in a relevant discipline

Job description

Contracting Authority: Government Client
Contract Length: Starting ASAP for Approx 3 months with a possible option to extend
Clearance: DBS

Must have
• Qualifications/training and professional development
• Relevant Degree, IT Qualification – MCP or MCSE Windows 2003 – 2012
• HND or HNC in a relevant discipline
• Significant involvement in the support of Microsoft server products, data communications and networking technologies (LAN, x400, TCP/IP, RS-232) and printer functions
• Previous experience of implementing and supporting multi-user applications using databases, in particular the ICE system
• Previous experience of documenting systems and procedures and preparing training materials
• Experience supporting users in a similar environment
• Practical experience of supporting computer hardware printers, software applications and Windows Service 2003 – 2012
• Practical experience of MS SQL Server and Web Server products
• Has an understanding of the use of IS/IT in organisations

Our dedicated team would be pleased to discuss in more detail how we may be able to help