IT Technical Lead

JR United Kingdom; Redditch; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading manufacturing company is seeking an IT Technical Lead / Manager to oversee factory IT support teams and provide technical leadership. The ideal candidate will possess extensive technical knowledge and management experience, ensuring the operation and maintenance of corporate IT systems while implementing strategic IT initiatives.

Qualifications

• Previous management/leadership experience preferred.
• Wealth of technical knowledge and hands-on experience.
• Understanding of industry standards for compliance.

Responsibilities

• Manage day-to-day operations of factory IT support teams.
• Provide technical support and mentorship to IT team members.
• Set strategic direction for IT services and infrastructure.

Skills

Microsoft 365

Entra ID/Active Directory

Azure

InTune

Teams

network cybersecurity

VMWare

MS SQL management

Job description

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We have partnered with a leading manufacturing customer in their search for a new hands-on IT Technical Lead / Manager. This role requires an individual who has a wealth of technical knowledge and is keen to continue rolling up their sleeves whilst also offering a voice of leadership and direction within the team. This role could be the perfect fit for an individual who has previous management/leadership experience but could also be suitable for someone who is looking for that next step.

Role responsibilities and skills:

1. Responsibility for the day-to-day management of the factory IT support teams.
2. Provide technical support to and mentor IT team members.
3. Set and implement the strategic direction for IT services and infrastructure.
4. Manage the operation and maintenance of all corporate computer systems in conjunction with colleagues in multiple locations.
5. As an IT shared service, provide highly reliable services mainly required for factory IT.
6. Provide operational support for specialist systems as may be acquired by the company.
7. Support the introduction of new systems and applications, coordinating the actions of external partners and internal departments to ensure successful implementation.
8. Ensure company systems conform to industry standards of compliance and licensing.
9. Knowledge of Microsoft 365, Entra ID/Active Directory, Azure, InTune, and Teams.
10. Manage network configuration LAN, WAN, VPN, Firewall, WI-FI.
11. Maintain network cybersecurity. Understand how to mitigate security risks. Manage SOC provider. Implement and maintain cybersecurity measures in the OT environment.
12. Understand virtual environments (VMWare).
13. Manage company data and maintain backups and off-site storage.
14. Maintain standards such as TISAX accreditation for information security compliance.
15. Knowledge of MS SQL management and clustering.
16. Hands-on experience with PCs, Laptops, and general peripherals.