IT Technical Lead

JR United Kingdom; Worcester; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading manufacturing client seeks an experienced IT Technical Lead / Manager to drive IT support teams and strategic IT initiatives. The role requires a hands-on leader with a solid foundation in IT infrastructure, cybersecurity, and team management. Ideal candidates will possess a blend of technical expertise and leadership skills, fostering development and mentoring within the IT team while managing the company's IT support operations efficiently.

Qualifications

• Proven experience as an IT technical lead or manager.
• Strong understanding of network cybersecurity and compliance standards.
• Hands-on experience with IT support and mentorship.

Responsibilities

• Oversee daily management of factory IT support teams.
• Set strategic direction for IT services and infrastructure.
• Implement cybersecurity measures and manage network configurations.

Skills

Leadership

Technical Support

IT Infrastructure

Cyber Security

Network Configuration

Communication

Project Management

Tools

Microsoft 365

Azure

VMware

SQL Management

Job description

Social network you want to login/join with:

We have partnered with a leading manufacturing customer in their search for a new hands-on IT Technical Lead / Manager. This role requires an individual who has a wealth of technical knowledge and is keen to continue rolling up their sleeves whilst also offering a voice of leadership and direction within the team. This role could be the perfect fit for an individual who has previous management/leadership experience but could also be suitable for someone who is looking for that next step.

Role responsibilities and skills:

• Responsibility for the day to day management of the factory IT support teams
• Provide technical support to and mentor IT team members.
• Set and implement the strategic direction for IT services and infrastructure.
• Managing the operation and maintenance of all corporate computer systems in conjunction with colleagues in multiple locations
• As an IT shared service, provide highly reliable services that are mainly required for factory IT.
• Provide operational support for specialist systems as may be acquired by the Company
• Support the introduction of new systems applications, co-ordinating the actions of external partners and internal departments to ensure successful implementation
• Ensure company systems conform to industry standards of compliance and licensing
• Knowledge of Microsoft 365, Entra ID/Active Directory, Azure, InTune and Teams.
• Manage network configuration LAN, WAN, VPN, Firewall, WI-FI
• Maintain network cyber security. Understands how to mitigate security risks. Manage SOC provider. Implement and maintain cyber security measures in the OT environment.
• Understand virtual environments (VMWare)
• Manage company data and maintain backups and off site storage
• Maintain standards such as TISAX accreditation for information security compliance
• Knowledge of MS SQL management and clustering.
• Hands-on experience of PCs / Laptops / general peripherals