IT Technical Delivery Lead

AIG; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

AIG is seeking an IT Technical Delivery Lead to drive technology delivery across complex programs within the insurance sector. The role emphasizes mobilizing teams, managing scope and change, and partnering with vendors to deliver integrated solutions.

The candidate brings significant experience in technology delivery, strong Agile knowledge, and the ability to interact with senior management in a matrix organization. Office-based with a focus on collaboration and delivery excellence.

Qualifications

• Significant experience in Technology Delivery within the Insurance sector.
• Experience with digital trading insurance platforms such as Acturis is desirable.
• In-depth knowledge of project management tools and methodologies.
• Exposure to Robotic Process Automation desirable.
• Strong vendor/partner management experience.
• Ability to work in a fast-paced environment and lead teams.

Responsibilities

• Mobilizes the delivery team and resources and executes technology delivery per standards.
• Collaborates with Business Leads and stakeholders to deliver workstreams and programs.
• Drives Systems Integration Partners and Vendors to deliver technology solutions.
• Maintains scope vs estimates and participates in change control boards.
• Contributes to delivery QA reviews and resolves critical actions on timelines.
• Sets priorities and guides junior team members for strategic initiatives.
• Serves as a Subject Matter Expert to AIG and stakeholders in a technology area.

Skills

Technology Delivery

Insurance industry experience

Project management

Robotic Process Automation

Vendor management

Agile

Stakeholder communication

Tools

Acturis

Job description

Join us as an IT Technical Delivery Lead to take your career to the next level with a global market leader.

How you will create an impact

• Mobilization and Execution: Mobilizes the delivery team and resources. Executes the technology delivery work in accordance with Delivery Standards and Metrics. Collaborates with the Business Leads and other key stakeholders to deliver the workstream/project/program. Drives Systems Integration Partners and Vendors in delivering technology solutions.
• Scope and Change Control Management: Maintains consistency between the baseline scope and estimates. Follows agreed change control process and participates in the end-to-end change control board. Ensures initiative adhere to the Managed Delivery principles.
• Cost Estimations and Accountability: Provides estimates and proactively manages the scope, provides appropriate financial inputs into PMO and Finance.
• Delivery Quality Assurance (QA) Process: Drives in Delivery QA reviews, internal and external as required, and resolve all critical actions to the agreed timelines.
• Problem Solving : Identifies and resolves the most complex problems/issues/ assignments and identify barriers hindering operations. Responsible for creatively resolving unclear situations utilizing the highest level of expertise and escalating appropriately.
• Autonomy and Decision Making : Sets priorities and/or sequence of task to achieve objectives with little to no oversight.
• Leadership : Provides expertise in planning, developing, and executing business-critical strategic initiatives. Provides guidance and support to junior-level team members.
• Knowledge Expertise : Serves as a Subject Matter Expert to AIG and AIG Stakeholders in a specific technology area.

What you'll need to succeed

• Significant experience in Technology Delivery in the Insurance sector.
• Experience of digital trading insurance platforms e.g. Acturis desirable
• In-depth knowledge of project management tools and methodologies
• Exposure to/experience in Robotic Process Automation desirable
• Ability to work in a fast-paced environment, take initiative, multi-task, and be a team player
• Ability to effectively prioritise and execute tasks in a high-pressure environment
• Strong interpersonal, written and verbal communication skills
• Comprehensive knowledge and understanding of principles, procedures, and skills in technology delivery and an advanced understanding of Agile.
• Strong vendor/partner management experience
• Ability to interact with senior business and technology management, and work within a large, matrix organization model

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran sta