IT Technical Delivery Lead

American International Group, Inc.; City of Westminster; On-site; GBP 85,000 - 120,000; Full time

Job summary

American International Group, Inc. (AIG) is seeking an IT Technical Delivery Lead to drive modernization and transformation projects from our London/UK office.

You will collaborate with business leads and delivery teams to mobilize resources, manage scope, and ensure delivery excellence across complex technology initiatives. The role requires strong planning, problem-solving, and leadership skills, with experience in Agile environments and a proven ability to work in a large, matrixed

Responsibilities

• Mobilizes the delivery team and resources; executes technology delivery per standards and metrics.
• Maintains baseline scope and estimates; follows change control process.
• Provides estimates and proactively manages scope; inputs into PMO and Finance.
• Drives Delivery QA reviews and resolves actions to agreed timelines.
• Identifies and resolves complex problems; escalates appropriately.
• Sets priorities and sequences tasks with little oversight.
• Leads planning, development and execution of strategic initiatives; guides junior team members.
• Serves as SME to AIG and stakeholders in a specific technology area; insurance delivery experience preferred.
• Knowledge of Agile and project management tools; strong vendor/partner management.

Job description

Join us as an IT Technical Delivery Lead to take your career to the next level with a global market leader. How you will create an impact There is lots of exciting modernization and transformation work happening in AIG, and you will have the opportunity to work with the business on a wide variety of interesting projects. Some of the key responsibilities include:

• Mobilization and Execution: Mobilizes the delivery team and resources. Executes the technology delivery work in accordance with Delivery Standards and Metrics. Collaborates with the Business Leads and other key stakeholders to deliver the workstream/project/program. Drives Systems Integration Partners and Vendors in delivering technology solutions.
• Scope and Change Control Management: Maintains consistency between the baseline scope and estimates. Follows agreed change control process and participates in the end-to-end change control board. Ensures initiative adhere to the Managed Delivery principles.
• Cost Estimations and Accountability: Provides estimates and proactively manages the scope, provides appropriate financial inputs into PMO and Finance.
• Delivery Quality Assurance (QA) Process: Drives in Delivery QA reviews, internal and external as required, and resolve all critical actions to the agreed timelines.
• Problem Solving: Identifies and resolves the most complex problems/issues/ assignments and identify barriers hindering operations. Responsible for creatively resolving unclear situations utilizing the highest level of expertise and escalating appropriately.
• Autonomy and Decision Making: Sets priorities and/or sequence of task to achieve objectives with little to no oversight.
• Leadership: Provides expertise in planning, developing, and executing business-critical strategic initiatives. Provides guidance and support to junior-level team members.
• Knowledge Expertise: Serves as a Subject Matter Expert to AIG and AIG Stakeholders in a specific technology area.
  Significant experience in Technology Delivery in the Insurance sector.
• Experience of digital trading insurance platforms e.g. Acturis desirable
• In-depth knowledge of project management tools and methodologies
• Exposure to/experience in Robotic Process Automation desirable
• Ability to work in a fast-paced environment, take initiative, multi-task, and be a team player
• Ability to effectively prioritise and execute tasks in a high-pressure environment
• Strong interpersonal, written and verbal communication skills
• Comprehensive knowledge and understanding of principles, procedures, and skills in technology delivery and an advanced understanding of Agile.
• Strong vendor/partner management experience
• Ability to interact with senior business and technology management, and work within a large, matrix organization model
  At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion

We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals.

We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs).

With global chapters, ERGs are a cornerstone for our culture of inclusion.

The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.