IT & Systems Manager

Castle Employment Agency Ltd; United Kingdom; Hybrid; GBP 43,000 - 58,000; Full time

Benefits offered by this job

Annual performance bonus

Hybrid working

Private medical cover

25 days annual leave + BH

Job summary

Castle Employment Agency Ltd in Driffield, East Yorkshire, is seeking an IT & Systems Manager to own the technology landscape, lead business systems, ERP optimisation and digital transformation.

Reporting to the CEO, you will drive automation, improve reporting, manage external suppliers and shape the long-term technology roadmap.

This hybrid role offers a strong commercial focus, opportunities to influence growth and a chance to work with senior leadership across an international business.

Qualifications

• Experience managing business systems or IT in a commercial environment.
• Strong experience supporting ERP or integrated business systems.
• Experience delivering technology improvement or implementation projects.
• Microsoft 365 administration experience.
• Experience managing third-party technology suppliers.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving ability.
• Commercial mindset with a passion for continuous improvement.

Responsibilities

• Own and develop core business systems and integrations to support growth.
• Lead ERP optimisation, systems integrations and automation projects.
• Identify opportunities to improve business processes through technology.
• Support users with training, documentation and best practice.
• Manage relationships with external IT providers and software vendors.
• Coordinate Microsoft 365 administration and user management.
• Support cyber security, disaster recovery and business continuity initiatives.
• Drive digital transformation and continuous improvement projects.
• Improve reporting, data quality and business intelligence.

Skills

IT management

ERP systems

Stakeholder management

MS 365 admin

Data analysis

Process improvement

Tools

Odoo ERP

Shopify

Qlik

Netstock

Pimberly

API integrations

Job description

IT & Systems Manager

Salary:£50,000 + Bonus + Benefits
Location: Driffield, East Yorkshire
Hours: Monday to Friday, 37.5 hours per week, Hybrid

Are you an experienced IT & Systems professional looking for an opportunity to own and shape technology within a growing international business?

We're recruiting for an IT & Systems Manager to join a fast-growing company based in Driffield. Reporting directly to the CEO, you'll take ownership of the company's technology landscape, leading business systems, ERP optimisation, digital transformation and continuous improvement initiatives that will support ambitious growth plans over the coming years.

This is a unique opportunity for someone who enjoys combining technology with commercial thinking, working closely with senior leadership to improve business processes, drive automation and ensure technology becomes a key enabler of business success.

The Role As IT & Systems Manager, you'll become the internal owner of the company's technology estate, working across business systems, applications and third-party suppliers while driving improvements across the organisation.

• Owning and developing core business systems including Odoo ERP, Shopify, Microsoft 365, Qlik, Netstock, Pimberly and eDesk
• Leading ERP optimisation, systems integrations and automation projects
• Identifying opportunities to improve business processes through technology
• Supporting users through training, documentation and best practice
• Managing relationships with external IT providers and software vendors
• Coordinating Microsoft 365 administration and user management
• Supporting cyber security, disaster recovery and business continuity initiatives
• Managing software licensing and hardware procurement
• Driving digital transformation and continuous improvement projects
• Improving reporting, data quality and business intelligence
• Evaluating AI tools and automation opportunities that deliver genuine business value
• Helping shape the company's long-term technology roadmap

What We're Looking For

We're looking for someone who enjoys understanding how businesses operate and using technology to improve efficiency, productivity and performance.

You’ll likely have experience in one of the following roles:

• IT Manager
• Business Systems Manager
• Applications Manager
• Systems Manager
• ERP Manager
• Business Systems Analyst (Senior)

Essential

• Previous experience managing business systems or IT within a commercial environment
• Strong experience supporting ERP or integrated business systems
• Experience delivering technology improvement or implementation projects
• Microsoft 365 administration experience
• Experience managing third-party technology suppliers
• Excellent stakeholder management and communication skills
• Strong analytical and problem-solving ability
• Commercial mindset with a passion for continuous improvement

Desirable

• Odoo ERP
• Shopify
• Qlik
• Netstock
• Pimberly
• API integrations
• AI and automation technologies
• Cyber security and IT governance
• Distribution, wholesale, manufacturing or e-commerce experience

Why Join?

This is a genuine opportunity to influence the future direction of technology within a rapidly expanding international business.

You'll join at an exciting stage of the company's growth, taking ownership of systems that are central to future success while working directly with the CEO and senior leadership team.

Over the coming years you'll play a key role in:

• Expanding ERP capability
• Driving automation across the business
• Enhancing reporting and business intelligence
• Improving business processes
• Supporting future acquisitions and integrations
• Developing AI capabilities where they add commercial value

There is genuine scope for this role to develop into a broader technology leadership position as the business continues to grow.

Salary & Benefits

• £50,000 salary
• Annual performance bonus
• Hybrid working
• Private medical cover
• 25 days annual leave plus Bank Holidays
• Company pension
• Ongoing professional development
• Opportunity to shape technology strategy within a growing international business

If you're looking for a role where you can combine technical expertise with commercial impact and play a key part in a company's growth journey, we'd love to hear from you.