IT Systems Engineer

Clearwater People Solutions; Redhill; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading Managed Service Provider is seeking an IT Systems Engineer to join their Systems Management team. The role involves providing technical support for customer servers and systems, ensuring quality service delivery, and troubleshooting various hardware and software products. Candidates should have strong technical knowledge in IT Security, VMware, and Windows Server environments.

Qualifications

• Strong technical knowledge in IT Security and VMware.
• Experience with Windows Server 2019/22 configuration and troubleshooting.

Responsibilities

• Deliver quality service to clients' MSP/MSSP customers.
• Build, configure, and troubleshoot VMware.
• Assist with customer IT equipment administration.

Skills

IT Security

VMware

TCP/IP Networking

Windows Server 2019/22

Microsoft Windows 10/11

Communication

Job description

Our client, an established and market-leading Managed Service Provider, is currently recruiting an IT Systems Engineer to join their Systems Management team. The IT Systems Engineer will be responsible for being an expert on our customer servers and systems, providing technical support for IT equipment on our client's customer environments, our internal corporate and global remote sites.

Key Responsibilities for the IT Systems Engineer:

• Work as part of the Systems Management team delivering a quality service to our clients' MSP/MSSP customers on a variety of hardware and software products
• Building, Configuring and Troubleshooting VMware
• Be part of the support team for customer user fault finding and solving problems, ensuring you own the problem until resolved, ensuring users are regularly informed of progress and that all issues are logged within the ticketing system
• Assist with the administration of nominated customer IT equipment and networks, including;
• Implementation of patches and firmware updates
• Configuration of the servers/equipment
• Ensure Backups are completed, and complete a test restore

Skills Required for the IT Systems Engineer:

• Sound technical knowledge IT Security (anti-virus, firewalls)
• VMware build/HA/configure/troubleshooting experience
• Good knowledge of TCP/IP networking concepts including Routing, Switching, Firewalling, including Layer 7 firewalls
• Strong technical knowledge and experience of Windows Server 2019/22 build/configure/troubleshooting
• A sound technical knowledge of core Microsoft Windows 10/11 desktop environments, including building, troubleshooting, patching
• Strong communication skills

Please apply as directed!