IT Systems Engineer

TN United Kingdom; Chelmsford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is looking for an IT Systems Engineer to join their dynamic team in Chelmsford. This role involves setting up and managing network infrastructure, ensuring optimal system performance, and providing exceptional technical support to users. You'll thrive in a collaborative environment that values sustainability and offers excellent progression opportunities. With a focus on user service and technical excellence, this position is perfect for someone eager to make a significant impact in a forward-thinking organization. If you're detail-oriented and proactive, this could be your next great career move.

Benefits

On-site parking

Frequent socials, including Summer and Christmas parties

Environmentally conscious products

Monthly company lunches

Excellent progression opportunities

Opportunity to participate in local fundraising

Long service awards

Amazing in-house training

Qualifications

• Expertise in virtualization and cloud platforms is essential.
• Proficiency in PowerShell for automation and task simplification.

Responsibilities

• Set up and manage network hardware, servers, and infrastructure.
• Monitor system performance to ensure IT services remain operational.
• Provide technical support and document IT incidents thoroughly.

Skills

Virtualization platforms (Azure, VMware, Hyper-V)

Windows Server

Microsoft Azure

PowerShell scripting

Backup and recovery software (AvePoint, Veeam, BackupExec, Redstor)

ITIL framework

User service focus

Job description

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Days/ Hours of work:

Monday - Friday, 09:00 - 17:00

The Business

Our client is seeking an IT Systems Engineer to join their IT team in Chelmsford. The role involves creating reports to support data-driven decisions, providing insights to senior management, and analysing data for partners. Excellent communication skills are required to explain complex data to non-technical audiences. You will be based in their bright and open head office and will need to be detail-oriented, proactive, and have great technical skills.

• On-site parking
• Frequent socials, including Summer and Christmas parties
• Environmentally conscious - you'll be supplied with sustainable products
• Monthly company lunches
• Excellent progression opportunities
• Opportunity to participate in local fundraising
• Long service awards
• Amazing in-house training

Responsibilities

• Set up, configure, and manage network hardware, servers, and infrastructure.
• Oversee system performance to ensure IT services remain operational and accessible.
• Conduct regular system checks, perform backups, and manage patches.
• Monitor networks and systems, coordinating with our NOC to ensure smooth operations.
• Offer technical support to staff via phone or email, documenting all IT incidents and requests thoroughly.
• Keep users updated on the status of their tickets to manage expectations effectively.
• Deliver efficient services that maintain high levels of user satisfaction.
• Diagnose and resolve issues with various systems, applications, and technologies, either remotely or in person.
• Actively manage service desk queues, address unassigned tickets, and keep work information current.
• Assist with internal office moves (IT equipment only) and set up new user configurations.
• Handle cabling and network patch management.
• Manage inventory and assets.
• Lead the technical aspects of various application and infrastructure projects.

Requirements

• Expertise with virtualization platforms like Azure, VMware, or Hyper-V, and operating systems such as Windows Server.
• Proficiency in cloud platforms like Microsoft Azure.
• Proficiency in scripting languages such as PowerShell for automation and task simplification.
• Expertise with backup and recovery software like AvePoint, Veeam, BackupExec, or Redstor.
• Familiarity with the ITIL framework.
• Ability to prioritize workload.
• Self-motivated with a focus on user service.
• Initiative-taking and team-oriented.

If you believe this position is right for you, please apply today!

If you would like to have a further conversation or find out additional information, please contact me directly.

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Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary workers. We are an Equal Opportunities Employer.