IT Systems Engineer

Vanderlande; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

Vanderlande is seeking an IT Systems Engineer for their Heathrow operations, responsible for providing 1st and 2nd line support, managing IT solutions across multiple domains. The role includes hardware and software maintenance of server environments, particularly involving HP servers and Oracle databases, within a shift-based pattern. Applicants should have a proactive approach to service improvement, and experience with ITIL is preferred.

Benefits

28 days annual leave

Bupa Medical Cover

YuLife Wellbeing membership

Pension with Aviva

Cycle to work scheme

Access to an award-winning recognition platform

Qualifications

• 1st and 2nd line IT support expert.
• Proactive and service improvement focused.
• Qualified with ITIL and relevant server experience.

Responsibilities

• Support APS customers for IT solutions.
• Maintain HLC environments and servers.
• Direct customer support onsite in the UK.

Skills

Helpdesk Experience

Monitoring environments

HP Server Hardware support

VMware Experience

Oracle databases knowledge

Networking and switch configuration

Linux & Windows server administration

CNAP experience

Cloud Based Applications

ITIL qualification

Job description

1 day ago Be among the first 25 applicants

Job Title

IT Systems Engineer

Job Description

Reports to Senior IT Specialist

Location London – Heathrow (Airport & Parcel Service Engineer - (APS sites Globally)

Contract Type Permanent (42 Hours Shift Based)

Introduction to role

Vanderlande is the market leader in efficient logistics process automation within the airports and parcel sector. In addition, we are a leading supplier of process automation solutions for warehouses.

Vanderlande has a strong strategic partnership with Heathrow Airport. Heathrow, with more than 80 million passengers a year, is the most active airport in Europe as it has the most connections to other airports. All these passengers expect their luggage to reach the same destination. That’s where Vanderlande comes in as a strategic partner having full responsibility of the performance and maintenance of Heathrow’s baggage handling systems.

Role Responsibilities

The APS engineer role provides 1st Line and 2nd line support activities both remotely and onsite. Core day to day functions will be based in the London Heathrow office working on a 24-7 shift-based pattern (Including days, nights, weekends & bank holidays) supporting APS customers globally.

Your responsibilities and activities will include

• Support APS customer for IT solutions on 1st and 2nd line basis.
• Application and service restoration
• Application support of material handling systems
• Maintaining HLC environments such as Vibes, Vision and Scada
• Hardware maintenance of Servers (HP) & Network services
• Support of server OS
• Call Management & Administration
• Project support and commissioning on UK sites (RMR)
• Service takeover of customers globally (Remotely)
• Onsite direct customer support in delivery of IT systems in the UK
  
  

Role Qualification And Skills

• Helpdesk Experience is essential
• Knowledge of Monitoring environments
• HP Server Hardware support Qualified
• VMware Experience
• Knowledge of Oracle databases
• Knowledge of networking and switch configuration experience
• Linux & Windows server administration
• CNAP experience, Cloud Based Applications eg. Kubernetes
• ITIL qualification
• Must be proactive, focus on service improvements and capable of taking the lead on own initiative
  
  

What We Offer

• 28 days annual leave (excluding public holidays)
• Bupa Medical Cover
• YuLife – Wellbeing membership with fast access to GP appointments, promotion of health and wellbeing along with daily quests to gain Yucoins that can be swapped for shopping vouchers
• A challenging work environment with lots of opportunities of career progression.
• Cycle to work scheme
• Pension with Aviva
• Access to Achievers an award-winning recognition platform that inspires to recognise your coworkers Where points are awarded that can be exchanged for a range of goods and discounts.
  
  

Diversity & Inclusion

Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, color, national origin, gender, sexual orientation, age marital status or disability status. If you feel there is a barrier that potentially prevents you from applying, we are always happy to discuss or explore, any reasonable adjustments can be made to support your application.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Automation Machinery Manufacturing and Industrial Machinery Manufacturing

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