IT Systems Administrator (FTC)

Royal Academy of Arts; Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Exhibitions access

Reciprocal gallery agreements

Enhanced Pension

Generous employer contributions

25 days annual leave + holidays

Wellbeing support

Virtual GP service

Agile working

Flexible working

RA Staff Council

Employee clubs

Collaborative culture

Job summary

Royal Academy of Arts in London is seeking an experienced IT Systems Administrator for a 6-month fixed-term contract. You will install, maintain and troubleshoot Windows servers and workstations, both on-site and in the cloud, and provide third-line support as needed.

The role requires strong knowledge of VMware, Veeam, Office 365, Exchange Online and Azure AD, plus Cisco networking and TCP/IP. On-call weekend support (every third weekend, 10:00–17:00) is required.

Qualifications

• Substantial experience as a Systems Administrator or similar role.
• Proficiency in operating systems, system administration tools and workstation support.
• Knowledge of VMware, Veeam, Office 365, Exchange Online, Azure AD and networking.

Responsibilities

• Install, maintain and troubleshoot Windows servers and workstations (physical and virtual).
• Provide third-line IT helpdesk support as allocated.
• Assist with on-call support on a rotating weekend basis (10am–5pm).

Skills

VMware

Veeam

Office 365

Exchange Online

Azure AD

TCP/IP networking

Windows 11 support

Windows Server admin

Tools

Cisco switches

VMware

Server 2016+

Job description

The Vacancy

Please note that this role is being offered on a 6 month fixed term contract basis.

About This Role

The Royal Academy of Arts is currently looking to appoint an experienced IT Systems Administrator to join our team on a fixed term contract basis.

The IT Systems Administrator will provide technical expertise for IT systems administration and upgrades. This will include installing, maintaining, and troubleshooting Windows servers and workstations, both physical and virtual, and software platforms, both on site and in the cloud. This role will also provide third-line support as allocated by the IT helpdesk.

About You

To be considered for this role, you will have substantial experience as a Systems Administrator or in a similar role, with Proficiency in operating systems, system administration tools and workstation support.

You will have comprehensive knowledge of: VMWare, Veeam, Office365, Exchange Online, Azure AD, Cisco switches and networking, Windows 11 workstations, server 2016 and onwards configuration and maintenance and troubleshooting network issues-TCP/IP.

The successful candidate will be an excellent communicator, and have an enthusiastic and friendly approach to working, responding to all users in a positive and helpful manner.

Availability foron-call support every third weekend from 10am–5pm is required as part of this role.

The Company

The RA dates way back to 1768 when a group of artists and architects persuaded King George lll to help them to ‘establish a society for promoting the Art of Design'. The original academy, in Pall Mall, was less than 10 meters long. Since then, there have been many changes, though the RA’s core purpose of bringing art and design to a broad audience and championing art and artists still holds true.

Today we are a contemporary art organisation hosting internationally acclaimed exhibitions and through investment in employee training and development, with courses such as Unconscious Bias, LGBTQ+ Awareness, Bystander, and Mental Health First Aid training, we are striving to foster a safe space for everyone through positive action. We also have Employee Network Groups, Ways In Groups, and an Employee Council so every employee has a voice and a way to feel heard by colleagues through the CEO.

The RA is truly a unique place, both as an attraction to our visitors, but also as a workplace. Our people are at the heart of all we do, and we support a broad and inspiring mix of departments; from exhibitions, curators, art handlers, researchers, publishers, and digital to schools and education, visitor welcome, fundraisers, and corporate support.

The Benefits

• Exhibitions
• Reciprocal Agreements with galleries across the UK
• Enhanced Pension
• Generous employer contributions
• Enhanced Holiday
• 25 days annual leave, plus bank holidays
• Wellbeing
• Access to a virtual GP Service and Mental Health First Aiders
• Agile Working
• The opportunity to work flexibly
• RA Staff Council
• Where your views are heard and listened to
• Employee Clubs
• Football, Staff Choir and more